Job Description
About the Role
We are seeking a Senior Software Engineer, Applied AI to join our client’s team in George, who builds AI agents as products, systems that operate autonomously across business functions, handle real customer interactions, and deliver measurable outcomes within a regulated insurance environment. This is not an experimentation function, but rather a focus on shipping reliable AI products. As part of a small, high-impact team, you will be responsible for designing, building, and operating the AI agent systems that power our client’s products.
Key Responsibilities
- Design, build, and operate the AI agent systems that power our client’s products
- Own the full arc: architecture, evaluation pipelines, production reliability, guardrails, and backend integrations that connect agents to real enterprise data
- Set the engineering standards for the rest of the team
- Evaluation is a first-class responsibility here, not a QA afterthought
- Secure an agent by architecting enforcement outside the model; defences sit at the execution boundary, not inside the system prompt
- Compliance with POPIA and GDPR is an architectural decision you make at the start, not a checkpoint at the end
Requirements
- Demonstrated experience building and shipping AI agent systems in production (not demos or internal tools that never went live)
- Ownership of an evaluation pipeline for a production AI system—you defined the metrics, built the framework, and used it to make deployment decisions
- Experience debugging production AI failures, including tracing silent agent degradation to its root cause in a live system
- Proficiency in Python and LLM frameworks (LangChain, LlamaIndex, or equivalent)
- RAG architecture: retrieval pipeline design, vector database implementation, chunking and embedding strategy
- API design and backend integration at production scale
- Secure tool access patterns for agentic systems: you know where LLM reasoning ends and deterministic enforcement must begin, and you have built the boundary between them
- Experience implementing guardrails: input validation, output filtering, and execution-layer prompt injection defence
- CI/CD for agentic systems: you have implemented progressive delivery pipelines for agents, including instrumentation of tool invocations and decision points, staging with regression benchmarks, and canary deployment to detect behavioural drift before full rollout
Qualifications
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Artificial Intelligence, Data Science, or a related field OR equivalent practical industry experience building and deploying production-grade AI systems
Salary & Benefits
- Salary: [Salary amount]
- Benefits: [Benefits details]
Note: The salary and benefits information is not provided in the original job description. If this information is available, it should be included here.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Eden
The IT and computing industry is a vibrant sector in Eden, South Africa, with a growing demand for skilled professionals to drive innovation and technological advancements. Typically, job seekers in this field can expect a strong career foundation in areas such as software development, data analysis, and cybersecurity.
Generally, salaries for IT and computing professionals in Eden fall within broad ranges that vary depending on factors like experience, company size, industry sector, and specific role requirements. While it’s difficult to pinpoint exact figures, salaries often range from R200 000 to R600 000 per annum for entry-level positions, with senior roles commanding higher salary brackets, typically ranging from R500 000 to R1 000 000 per annum or more, depending on the individual’s expertise and industry demands.
Common skills required for IT and computing roles in Eden include proficiency in programming languages such as Java, Python, or C++, knowledge of software development methodologies like Agile or Scrum, experience with data analysis tools like Excel, SQL, or Tableau, understanding of cybersecurity principles, and familiarity with cloud-based technologies. Additionally, skills in areas like mobile app development, artificial intelligence, and machine learning are often sought after.
The IT and computing industry is a common employer across various sectors, including the financial services sector, technology industry, manufacturing sector, and more. These roles can also be found in government institutions, educational establishments, and non-profit organizations. As the digital landscape continues to evolve, it’s essential for job seekers to stay adaptable and committed to ongoing learning and professional development.
Career progression paths for IT and computing professionals in Eden often involve moving into senior technical roles, taking on leadership positions, or transitioning into management or consulting careers. Many companies also offer opportunities for training and upskilling, allowing employees to expand their skill sets and advance in their careers. With the constant evolution of technology, there is always a need for skilled IT professionals who can drive innovation and growth in various industries.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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