Job Description
About the Role
Kendrick Recruitment is currently seeking an experienced and dynamic Assistant Lodge Manager for a prestigious Luxury Private Nature Reserve in Hermanus. The ideal candidate will have a strong leadership presence, excellent guest relations skills, and the ability to manage daily lodge operations while delivering a world-class hospitality experience.
Key Responsibilities
- Deliver outstanding guest service and ensure consistent guest satisfaction
- Handle and resolve guest complaints promptly and professionally
- Manage concierge services and special guest requests
- Personally welcome guests, oversee check-in/check-out procedures
- Supervise daily lodge operations, ensuring seamless execution
- Conduct staff performance evaluations and lead ongoing training initiatives
- Foster a positive and motivated team environment
- Oversee fine dining service and uphold food & beverage quality standards
- Coordinate food presentation, dietary requirements, and kitchen communication
- Execute on-the-job training and mentorship of service staff
- Conduct daily walk-throughs and ensure all lodge/public areas meet 5-star standards
- Manage inventory, procurement, and departmental stock controls
- Implement SOPs and ensure compliance
- Coordinate with maintenance for facility repairs and upkeep
- Drive sustainable practices within the lodge environment
- Build guest relationships to drive repeat business and personalised service
- Collect, analyse, and respond to guest feedback to improve offerings
- Plan and oversee guest activities and events, including logistics
- Conduct compliance inspections to maintain 5-star excellence
- Contribute to strategic development and long-term lodge improvement plans
- Implement creative initiatives to enhance guest experiences
- Manage staff disciplinary procedures in line with company policy
Requirements
Proven hospitality experience in a similar luxury lodge or high-end property
Strong organisational, problem-solving, and leadership skills
Excellent communication and interpersonal abilities
High attention to detail with a guest-centric mindset
Flexible to work varying hours, including weekends and holidays
Ability to manage multiple departments and delegate tasks effectively
Qualifications
Formal education/certifications (Bachelor’s, LLB, Matric, etc.) is not required for this role.
Salary & Benefits
R22,000 – R27,000 DOE (Live Out)
Annual performance bonus
Medical aid contribution: R250 per person to a medical aid of your choice
Provident Fund: 10% total contribution (5% company, 5% employee)
Includes group life, disability, funeral cover, and retirement savings
Location
Hermanus, Western Cape
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Before the interview, research the company thoroughly and prepare thoughtful questions to ask.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Mossel Bay: Plumber posted by Limpopo Personnel
Minimum requirements:Relevant Trade Certificate (preferred) coupled with a minimum of 5 year's plumbing experienceValid driver’s licenseClear criminal...
View JobWestern Cape: Paid Media Specialist posted by Communicate Finance
What You'll Be Responsible For: Owning and managing paid advertising activity across Google, Meta, LinkedIn, and TikTokBuilding, launching, and refining...
View JobGauteng: General Merchandiser Brand Ambassador posted by Signa Opportunity
About the roleThe Brand Ambassador is responsible for representing a brand in a positive light and by doing so help…
View JobGauteng: IT Support Intern posted by Signa Opportunity
About the roleWe are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the…
View JobGauteng: Workshop Cleaner posted by Signa Opportunity
Workshop Cleaner:Responsible for maintaining a clean, safe, and well-organised workshop environment.Ensure compliance with the Hitachi Health & Safety...
View JobGauteng: Safety Officer Intern posted by Signa Opportunity
Key Responsibilities:Assist in conducting workplace safety inspections and risk assessments.Help maintain compliance with the Occupational Health and Safety...
View Job
Browse Employers
Job Alerts