Job Description
About the Role
We are seeking a Junior Guide & Front of House Management Couple to join our team at a remote safari lodge or game reserve in Hoedspruit. As a key member of our hospitality and guiding team, you will be responsible for providing exceptional customer service, managing front-of-house operations, and leading guided bush walks and game drives.
Key Responsibilities
- Manage front-of-house operations, including reservations and guest relations
- Provide excellent customer service and respond to guest inquiries
- Lead guided bush walks and game drives, ensuring a safe and enjoyable experience for guests
- Maintain the lodge’s reservation system and online booking platforms
- Assist with administrative tasks, such as data entry and inventory management
- Participate in guest hosting and welcome activities
- Collaborate with the guiding team to develop and implement new experiences
Requirements
- Grade 12 / Matric certificate
- Hospitality, Tourism, or Front Office qualification advantageous
- Previous hospitality, lodge, or front office experience advantageous
- Experience with reservation systems and online booking platforms preferred
- Excellent communication and interpersonal skills
- Strong administrative and organisational abilities
- Customer service and problem-solving skills
- Computer literacy and reservation system knowledge
Qualifications
FGASA Level 1 or Level 2 qualification (Guide/Ranger)
Valid PDP (Professional Driving Permit)
Valid First Aid certification
Rifle competency and advanced rifle-handling certification
Salary & Benefits
Salary details not available
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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