Hoedspruit: Lodge Manager posted by Hire Resolve

About the Role

A leading hospitality and tourism operation is seeking an experienced Lodge Manager to join their team in the Hoedspruit/Karongwe area, Limpopo. This non-commercial lodge environment requires a hands-on, adaptable manager who can oversee day-to-day operations while actively contributing to guest services and meal preparation.

Key Responsibilities

• Manage the overall lodge precinct to ensure consistent guest satisfaction
• Oversee and coordinate all lodge departments, including operations, housekeeping, reception, kitchen, and maintenance
• Plan and manage daily lodge operations, staff duties, and service delivery
• Prepare, cook, and present meals for guests, including menu planning and dietary requirements
• Manage stock control, procurement, and regular stock takes
• Lead, train, motivate, and manage lodge staff, including leave planning and administration
• Maintain high standards of guest relations and handle guest feedback and complaints
• Coordinate guest arrivals, departures, transfers, and on-site activities
• Implement and monitor lodge policies, procedures, SOPs, and quality standards
• Oversee basic maintenance, implement annual maintenance plans, and liaise with contractors
• Ensure health, safety, hygiene, and security standards are adhered to at all times

Requirements

• Hospitality degree or diploma (advantageous)
• 45 years experience in a lodge or hospitality management role, preferably within a 45 star environment
• Proven experience across all lodge departments
• Strong operational management and guest relations skills
• Cooking or chef experience essential
• Maintenance or technical background advantageous
• Computer literacy and strong administrative skills
• Valid drivers licence with own transport
• PDP advantageous
• Strong leadership, organisational, and problem-solving skills
• Ability to multitask, adapt, and work hands-on in a remote lodge environment

Qualifications

• No formal education mentioned

Salary & Benefits

Salary: negotiable