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iLembe: Branch Armed Response Manager- Durban North posted by Fidelity Services Group

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Job Description

Overall purpose of the job: To lead and manage the armed response team, ensuring rapid response times, excellent client service, operational efficiency, and full compliance. The role supports business growth and customer retention while maintaining cost control. Minimum Requirements Senior Certificate or equivalent Post matric qualification in General Management advantageous 3 years minimum experience, at Mid-Management level. Grade B PSIRA Certificate (Including Reaction) Valid drivers license (minimum 2 years. Firearm competency (Handgun business purposes) Grade B Security Certificate (existing or to be obtained on appointment) Key Responsibilities Manage response times and service levels using real-time planning tools. Conduct equipment and vehicle inspections; ensure readiness. Resolve client complaints quickly and conduct welcome calls for new clients. Lead, train, and develop reaction officers with a focus on proactive operations. Handle payroll, firearm compliance, and PSIRA requirements. Manage vehicle usage, maintenance, and incident reporting. Build relationships with SAPS and participate in joint crime operations. Report key incidents to branch and marketing for client communication. We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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How to Apply

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About Healthcare / nursing Jobs in KwaZulu-Natal

The healthcare industry is a vital sector in KwaZulu-Natal, South Africa, providing essential services to the local population. Typically, the demand for skilled healthcare professionals, such as nurses and medical practitioners, remains strong due to an ageing population and the need for improved healthcare outcomes. Generally, this translates to a relatively stable job market with opportunities for career progression.

In terms of salary expectations, nursing positions in KwaZulu-Natal generally fall within broad ranges that can vary depending on factors such as experience, company size, and industry sector. Typically, entry-level nurses can expect salaries ranging from R400 000 to R600 000 per annum, while more experienced professionals may earn between R800 000 and R1 200 000 per year. However, it’s essential to note that actual salaries can differ significantly depending on the specific circumstances.

Common skills required for nursing positions in KwaZulu-Natal include strong communication and interpersonal skills, ability to work effectively in a team environment, attention to detail, and basic life support skills. Typically, healthcare professionals are expected to possess a high level of emotional intelligence, empathy, and cultural sensitivity. In addition to these core skills, knowledge of medical terminology, infection control procedures, and patient assessment techniques is also essential.

The healthcare industry encompasses various sectors, including hospitals, clinics, community health services, and private healthcare facilities. Financial services sector companies may employ nurses in their employee assistance programs or occupational health services, while technology industry companies might require nurses with expertise in digital health technologies. The manufacturing sector also utilizes nursing staff to provide on-site medical care for employees.

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Career development opportunities are plentiful in the healthcare sector, with many institutions offering training and development programs for aspiring professionals. Typically, nurses can progress to senior roles such as charge nurse or team leader, while those with an interest in education may pursue a teaching career or leadership positions. With experience, nurses can also move into specialist roles, such as public health nursing or policy development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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