Job Description
About the Role
Lesaka Technologies is seeking a highly skilled and detail-focused Billing Technical Support Analyst to join our team in Johannesburg. As the central hub of revenue assurance and billing integrity, this role plays a critical part in ensuring accurate, stable, and reliable billing systems that protect revenue accuracy across Lesaka. The successful candidate will own the systems and controls that protect revenue accuracy, validate billing outputs, resolve discrepancies, support integrations, and improve billing workflows.
Key Responsibilities
- Validate billing outputs against transaction and revenue data.
- Perform reconciliation between billing and financial systems.
- Investigate and resolve billing discrepancies, exceptions, and variances.
- Monitor billing accuracy trends and identify recurring issues.
- Support Finance in revenue validation and reconciliation processes.
- Monitor billing system performance and operational processes.
- Investigate system-related billing incidents and issues.
- Support billing run execution, validation, and issue resolution.
- Maintain accurate logs, documentation, and issue tracking records.
Requirements
- Strong analytical and problem-solving skills.
- Experience supporting financial systems or billing environments.
- Understanding of billing systems, reconciliation, and revenue assurance processes.
- Exposure to ERP platforms such as Microsoft, Sage, SAP, NetSuite, or similar.
- Experience with data analysis, reconciliation, and exception handling.
- Working knowledge of SOX ITGC, POPIA, and financial controls advantageous.
Qualifications
- Bachelor’s degree in Finance, Information Systems, Data Analytics, or equivalent.
- ERP platform certification (Microsoft, Sage, SAP, NetSuite, or relevant platform) advantageous.
- SQL, Excel, or ITIL Foundation certifications advantageous.
Salary & Benefits
Salary details not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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