Job Description
About the Role
The successful candidate will act as the central point of coordination between field technicians, contractors, and internal teams, ensuring that fibre infrastructure is protected during excavation and that all activities align with permitting, wayleave, and operational requirements.
Key Responsibilities
- Monitor and manage all incoming utility clearance and locate requests
- Review, categorise, and prioritise requests based on urgency and due dates
- Ensure all requests are completed within required timelines
- Maintain accurate records of completed and pending requests
- Compliance and Damage Prevention: ensure compliance with excavation, permitting, and utility protection requirements
- Confirm that fibre infrastructure is identified and marked prior to excavation
- Maintain documentation for audits and reporting purposes
- Assist with investigations related to underground infrastructure damage
- Act as the primary point of contact between contractors, field teams, and internal stakeholders
- Provide regular updates on request status to operations, construction, and project teams
- Escalate urgent or high-risk activities that may impact network infrastructure
- Coordinate with maintenance and construction teams on ongoing field work
- Maintain logs, completion reports, and performance tracking
- Generate reports on request volumes, turnaround times, and compliance
- Track recurring excavation activities and high-risk areas affecting fibre infrastructure
Requirements
- High school diploma or equivalent
- 2 years of experience in telecommunications, fibre, construction coordination, dispatching, or a similar operational environment
- Strong organisational and scheduling skills
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Ability to read maps, construction drawings, or fibre network layouts
Qualifications
- Experience in fibre optic or telecommunications infrastructure
- Exposure to wayleaves, permitting, or utility coordination processes
- Familiarity with GIS mapping systems or ticket management software
Salary & Benefits
(No information provided)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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