Job Description
About the Role
The Fragrance Lounge at OR Tambo International Airport is seeking an experienced Store Manager to lead our team in delivering a world-class shopping experience to both local and international travellers. As we prepare to launch a dynamic new store destination, we are looking for a commercially driven and passionate leader who can drive sales growth, improve profitability, and create an exceptional customer experience.
Key Responsibilities
- Generate sales/KPI targets with your team and implement strategies to achieve & improve
- Maximise profitability by controlling expenses, analyzing budgets and projections monthly, and implementing measures to achieve/exceed sales budget and achieve optimum expense ratios
- Implement the Company’s procedures of managing expenses, financial controls, store controls, and increased profitability
- Ensure that store stock loss results are within Company norms with an effective stock loss action plan for the store
- Drive increased customer data base (attraction of NEW customers)
- Manage all store customer complaints, issues, communication of enquiries, in an efficient and quick manner
- Ensure correct implementation of store layout, merchandising, signage, and visual displays
- Maintain and manage the inventory pipeline to ensure that sufficient, correct stock is displayed on the sales floor in accordance with SOPs
- Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to the business plans
- Ensure that the store delivers appropriate merchandise and services based on the store’s specific customer profile and customer trends
- Build, lead, and manage a high-performing store team
- Lead by example, ensuring your own conduct is professional at all times
- Develop and maintain standard team ways of working/rhythm and routines as per SOPs
- Analyze results daily, weekly, and develop strategies to improve with the team
- Manage time, establish priorities, and delegate effectively to meet objectives and KPIs
Requirements
- Matric
- Relevant higher education degree
- At least 5 years Retail store experience/knowledge within the cosmetics industry
- BI, Retail Systems (stock management, POS, leadership, CRM, finance systems)
- Microsoft Suite – proficient Excel skills
- Must be able to demonstrate retail knowledge and current industry trends
Qualifications
None mentioned.
Salary & Benefits
Salary details not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Gauteng
In Gauteng, the retail and wholesale sector is a significant contributor to the province’s economy, with many businesses operating across various industries such as clothing, homeware, electronics, and more. Typically, job seekers in this field can expect to find employment opportunities in companies that cater to diverse consumer needs, often with a strong focus on customer service and sales. Generally, roles in retail and wholesale require adaptability and flexibility, as the sector is known for its fast-paced and dynamic environment.
When it comes to salary expectations, it’s common to find broad ranges across different levels of experience and company sizes. Typically, entry-level positions in retail and wholesale can range from around R15 000 to R30 000 per annum, while more senior roles may fall within the R50 000 to R80 000 per annum bracket. However, salaries can vary significantly depending on factors such as the specific industry sector, company size, and individual performance.
Common skills for retail and wholesale roles include excellent communication and interpersonal skills, ability to work well under pressure, and basic knowledge of inventory management and stock control. Other essential skills often required in this field include technical computer skills, problem-solving abilities, and an understanding of marketing principles. Typically, a degree or diploma in business, commerce, or a related field is preferred, although not always required.
The retail and wholesale sector encompasses various industries, including the financial services sector, technology industry, manufacturing sector, and more. These sectors often employ staff across different roles, such as sales representatives, logistics coordinators, and customer service specialists. Generally, companies in these industries value employees who can adapt to changing market conditions and demonstrate a strong work ethic.
For those interested in pursuing a career in retail or wholesale, there are various development opportunities available. Typically, on-the-job training and mentorship programs are offered to help staff gain valuable experience and skills. Many companies also invest in employee development initiatives, such as workshops, seminars, and internal training programs, to support the growth of their employees. Generally, career progression paths may involve moving into more senior roles or taking on specialized positions within a specific industry sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
[quick_job_alert]
[jobseeker_tips]
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
[sa_latest_jobs count=”6″ columns=”2″]
Browse Employers
Job Alerts