Job Description
About the Role
We are seeking a highly motivated and customer-focused Cosmetic Frontshop Assistant to join our team at the Shelly Centre (New Store) in KwaZulu-Natal. As a key member of our frontshop team, you will be responsible for maintaining high merchandising standards while providing excellent customer service.
Key Responsibilities
- Ensure that full ranges of products are always on the shelves and neatly presented.
- Maintain the stock on the shelves to ensure it has not reached its sell by date.
- Restock merchandise when needed to ensure maximum sales.
- Be responsible for accurate cash flow.
- Ensure that all line voids and price changes are approved and signed by a supervisor.
- Exchange merchandise for customers and accept return goods by customers when authorized to do so.
- Transact all purchases – receive and processes all payments such as cash, cards, vouchers, coupons, and other payments excepted by Dis-Chem.
- Restock merchandise when needed to ensure maximum sales.
- Deliver stock or stock pulled from the storeroom must be stored and packed in the correct space immediately.
- Ensure the stock on the shelves has not reached sell by dates.
- Provide friendly, helpful, and courteous assistance and advice to all customers.
- Follow up with customer service out of stock list for all out of stock queries from customers.
- Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.
- Be alert and verify all payments according to Dis-Chem verification procedure.
- Adhere to Dis-Chem security policies and procedures.
- Ensure the use of your code and password is restricted to only you, is safe and is changed regularly.
- Ensure all out going stock/ items are scanned and paid for.
Requirements
- Minimum of 0 – 6 months Retail experience
- Minimum 1 year experience within retail environment in Cosmetics
- Computer literate MS Office
Qualifications
- Grade 12 / Matric
Salary & Benefits
Market-related salary
Medical aid
Provident fund
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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