Job Description
About the Role
Dis-Chem Pharmacies Shelly Centre (New Store) is seeking a Retail Store Assistant to join their team. The successful candidate will play a vital role in assisting with the overall management of the store, ensuring operational and administrative duties are performed according to standard policy and procedure.
Key Responsibilities
- Manage and report all customer compliments and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock.
- Prepare the run reconciliation on a daily basis.
- Prepare, order, and receive branch change requirements to ensure cashiers have enough change for best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Requirements
Basic computer skills (Word, Excel, and Outlook). SAP. Retail experience
Qualifications
Formal education/certifications: Grade 12 / Matric
Salary & Benefits
Market-related salary Medical aid Provident fund Staff account
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in South Africa
In South Africa, the transport, logistics, and warehouse sectors are common industries with a steady demand for skilled professionals. Generally, these roles offer stable employment opportunities, especially in industries such as manufacturing, e-commerce, and financial services. Typically, companies in these sectors rely on efficient transportation and storage systems to manage their supply chains.
Salaries for transport, logistics, and warehouse workers in South Africa can vary widely depending on factors like experience, company size, and industry sector. Generally, salaries range from around R25 000 to R60 000 per annum, with senior roles and those in larger companies often commanding higher salaries. However, these are broad ranges, and actual salaries may differ based on individual circumstances.
Common skills required for transport, logistics, and warehouse roles include good communication and problem-solving abilities, as well as proficiency in operating heavy machinery or managing inventory systems. Typically, a strong understanding of logistics principles, transportation regulations, and warehouse management practices is also essential. Additionally, many companies prefer candidates with experience in supply chain management, data analysis, or quality control.
The transport, logistics, and warehouse sectors commonly employ workers in industries such as manufacturing, e-commerce, and financial services. In the manufacturing sector, roles like production coordinators, inventory managers, and warehouse supervisors are common. In the e-commerce industry, jobs like order fulfillment specialists, shipping coordinators, and logistics coordinators are often in demand. Financial services companies also require skilled professionals for roles such as cash handling, courier services, or supply chain management.
Career development opportunities in transport, logistics, and warehouse roles can vary widely depending on individual performance and industry needs. Typically, senior roles or specialized positions like transportation manager, inventory control specialist, or quality assurance coordinator offer career advancement opportunities. With experience and additional training, workers in these sectors can move into leadership positions, start their own businesses, or transition to related industries.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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