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Madikwe: Lodge Manager posted by Kendrick Recruitment

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Job Description

Lodge Manager Luxury Safari Lodge, North West

Kendrick Recruitment is seeking an experienced and dynamic Lodge Manager to lead operations at a luxury safari lodge in the North West. This senior role is ideal for a hospitality professional with a passion for the bush, strong leadership skills, and a commitment to delivering exceptional guest experiences.

Key Responsibilities:

  • Oversee all lodge operations, including Front of House, Food & Beverage, Housekeeping, and Guest Services.

  • Ensure the highest standards of guest service, safety, and operational excellence.

  • Lead, motivate, and develop the lodge team, fostering a positive and collaborative work environment.

  • Monitor financial performance, including budgeting, revenue management, and cost control.

  • Ensure compliance with health, safety, and environmental regulations.

  • Maintain and enhance relationships with guests, suppliers, and stakeholders.

  • Coordinate and support bush activities, ensuring exceptional guest experiences.

  • Implement and monitor operational procedures, policies, and standards to maximise efficiency and quality.

Requirements:

  • Previous experience as a Lodge Manager or in a senior management role within a luxury safari lodge or high-end hospitality environment.

  • Strong leadership, communication, and interpersonal skills.

  • Guest-focused with a proactive approach to service excellence.

  • Knowledge of lodge operations, bush activities, and safari guest expectations.

  • Ability to work flexible hours, including weekends, public holidays, and on-call situations.

  • Highly organised, reliable, and professional.

Salary: R25,000 R28,000 per month, negotiable depending on experience.

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This is an exceptional opportunity for a motivated and experienced hospitality professional to lead a luxury safari lodge and deliver unforgettable bush experiences for guests.



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