Job Description
Key Responsibilities:
- Greet customers and inquire about their service needs
- Provide detailed explanations of recommended services, pricing, and timelines
- Answer customer questions and address concerns
- Schedule service appointments and ensure timely completion of work
- Communicate with technicians to relay customer requests and monitor service progress
- Maintain accurate and up-to-date records of customer interactions and service transactions
- Follow up with customers after service to ensure satisfaction and address any additional needs
Requirements:
- Diploma or equivalent
- Previous experience in customer service, preferably in the automotive industry
- Strong communication and interpersonal skills
- Knowledge of automotive service processes and procedures
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer systems and software applications
- Valid driver’s license
Benefits:
- Salary: negotiable
Contact Hire Resolve for your next career-changing move.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Rebecca Grylls, Ashley Feldtmann, or Thomas Stacey at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
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