Qualifications & Experience: Matric plus Diploma or Degree in Information Technology, Computer Science or related field 35 years of experience in server engineering and monitoring roles . Demonstrated experience in both on-premises and cloud-based server environments . Microsoft certifications (e.g., MCSA, MCSE, Microsoft 365 Certified ) and/or VMware certifications (e.g., VCP ) would be an advantage. Experience with Exchange Online migrations or hybrid environments is desirable. Key Responsibilities: Utilize OpManager and Site 24 (or similar monitoring tools) to implement proactive system monitoring, reporting, and alerting. Collaborate with Technical teams responsible for managing Infrastructure assets, to Manage, monitor, and maintain to ensure optimal performance and availability, including: on-premises and cloud server infrastructure software environments including Active Directory (AD), Exchange Server, SQL Server, and Office 365 virtualization platforms such as VMware and Hyper-V . network components such as LAN, WAN devices and links Perform regular patching, upgrades, and backups to maintain system integrity and compliance. Troubleshoot and resolve server, network, and application-related issues in a timely manner. Collaborate with security teams to implement and enforce best practices for identity and access management , data protection, and compliance. Provide 2nd line support for escalated incidents and service requests. Document infrastructure, processes, and procedures to support operational excellence. Participate in infrastructure projects, system migrations, and cloud initiatives to improve efficiency and scalability. Skills & Competencies: Strong knowledge of Windows Server administration (on-prem and cloud environments). Hands-on experience with Active Directory, Group Policy, Exchange Server, and Office 365 administration . Proficiency in VMware vSphere and Microsoft Hyper-V virtualization platforms. Experience with Opmanager and Site 24 (or equivalent monitoring tools) for system health checks and performance monitoring. Understanding of network fundamentals (DNS, DHCP, TCP/IP, firewalls, etc.). Familiarity with backup and disaster recovery solutions . Strong troubleshooting and analytical skills with ability to resolve complex technical issues. Good communication and stakeholder management skills, with ability to interact effectively with both technical and non-technical teams. Ability to work independently and collaboratively in a fast-paced, service-driven environment .