Midrand: Internal Sales Executive

Make contact with potential customer when receiving a web lead. Arrange a physical survey, quote off a list or schedule a video survey. Capture inventory on the system and work out sales costings. Generate quotation and discuss with customer upon receipt. Ensure that customer follow-ups are up to date. Obtain signed acceptance from the customer to make the booking on the system. Discuss moving dates with customer and operations and book dates accordingly on the system. Send booking confirmation to the customer. For international bookings, book dates on the system and send booking email to General Manager: International Partners to distribute to the shipping coordinators. Communicate all move requirements and potential challenges on each move to the National Sales Manager and operations. Maintaining a good working relationship with colleagues, International Partners and Operations team. Manage customers expectations. Maintain communication with the customer throughout the move process. Booking and managing of all AmazinGo leads. Administration responsibilities: Upsell insurance and check accuracy of insurance application. Assist customer to complete insurance application form where necessary. Collect all signed documentation from customer and cut insurance policy at least 24 hours prior to the start of the move. Ensure that full payment is made and reflecting in the bank account prior to the move or that there is a valid purchase order from a pre-approved corporate customer. Invoicing of files before the 2nd working day of every month. Assist the External Sales Executives with all documentation requirements regarding any booked move. Liaise with the External Sales Executives regarding all move requirements and potential challenges relating to their booked moves and provide support as required. Inform the External Sales Executive and Insurance Claims Department of any potential claims within 24 hours of delivery. Send purchase orders to subcontractors and book service dates with them. Requirements: Matric (Grade 12) minimum. Sales experience beneficial but not a must as we will provide training. A basic understanding of furniture removal processes not a must but an advantage. Excellent communication and interpersonal skills. Ability to work under pressure. Ability to meet deadlines. Strong problem solving and decision-making skills. Proficient in using Microsoft Office and other business software. Accuracy and attention to detail. Presentable and professional. Excellent time management and administrative skills.