Job Description
About the Role
We are seeking an experienced National Customer Service Manager to lead our team in providing exceptional customer service and ensuring operational efficiency. The ideal candidate will have a strong background in managing teams, financial management, and inventory control.
Key Responsibilities
- Manage a team of national customer service representatives
- Mitigate stock losses, back-order backlog, and finance/cost compliance
- Ensure customer satisfaction, staff productivity, and service compliance
- Maintain order management, pricing control, technical asset control management, and monthly asset leasing and equipment invoicing
Requirements
- Completed Matric
- Qualification in business administration or related
- 5 years experience in managing a team of national customer service representatives
- Strong financial and inventory understanding (FIFO, stock risks, etc.)
- Solid background in order management, pricing control, technical asset control management, and monthly asset leasing and equipment invoicing
- Fluency in English is critical
- Valid driver’s license
- Own car
- Clear criminal record
Qualifications
None mentioned.
Salary & Benefits
Not specified.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in Drakenstein
In the Drakenstein region of South Africa, the accounting and finance industry is a significant sector, with various companies across different industries requiring professionals to manage their financial operations effectively. Typically, this role involves handling financial records, preparing financial statements, and providing financial analysis to support business decisions. Generally, the job market for accountants and finance professionals in Drakenstein is stable, with opportunities for career advancement available.
When it comes to salaries, a broad range of R800 000 – R1 500 000 per annum can be expected, although this can vary widely depending on factors such as experience, company size, and industry sector. Typically, senior positions or those in larger companies tend to command higher salaries. However, please note that these figures are only a general guideline, and actual salaries may differ.
Common skills required for accounting and finance roles include proficiency in financial software such as Excel, SAP, or Oracle; strong analytical and problem-solving skills; attention to detail and organizational abilities; effective communication and interpersonal skills; knowledge of generally accepted accounting principles (GAAP) or international financial reporting standards (IFRS); and a solid understanding of tax laws and regulations. Other relevant skills may include data analysis, business acumen, and IT skills.
Industries commonly employing accountants and finance professionals in Drakenstein include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These roles often involve working closely with senior management to provide strategic financial guidance and support business growth initiatives.
Career development opportunities for accounting and finance professionals are diverse, with potential paths including senior leadership roles, specialised technical expertise, or transitioning into related fields such as business analysis or audit. Many companies also offer training and development programs to enhance skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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