Phalaborwa: Reservations / Administrator posted by Wild Dreams Hospitality

A well-established luxury property is seeking a RESERVATIONS / ADMIN candidate to join their close-knit team. This role is located in Phalaborwa, Limpopo and is ideally suited to a candidate who is organised, personable, adaptable, and looking for a stable, long-term opportunity within the hospitality industry. The successful candidate will play a key role within the reservations department while also assisting operationally across various departments when required. Candidate Responsibilities: Manage reservations enquiries via email, telephone, and online platforms professionally and efficiently Handle bookings, amendments, cancellations, and guest communication accurately Maintain and update reservation systems, guest records, and administrative documentation Assist with daily administrative tasks and support the reservations department with reporting and coordination Provide clear and professional written and verbal communication with guests and internal departments Assist with general front office and operational duties when required Work closely with the wider hotel team to ensure smooth guest experiences and operational flow Support other departments operationally during busy periods when needed Maintain strong attention to detail across all administrative and reservations tasks Ensure accurate filing, record keeping, and organisation of departmental information Deliver professional and friendly guest interaction at all times Core Criteria: Previous experience within reservations, administration, reception, or hospitality operations preferred Strong administrative and organisational skills essential Excellent written and verbal communication skills High attention to detail and accuracy Confident, outgoing, and professional personality Ability to multitask and work within a fast-paced environment Flexible, hands-on, and willing to assist across departments when required Strong team player with a positive attitude Computer literacy essential Own transport preferred Candidates already based in or around Phalaborwa preferred Seeking candidates interested in a stable, long-term opportunity Package: Salary: R10 000 per month Schedule: 11 days on, 3 days off Working hours: 08h00 – 17h00 This is a live-out position.