Job Description
About the Role
As an Internal Sales Person at Rad Resources, you will be the face of our company, providing exceptional customer service and driving sales growth through effective communication and relationship-building. You will work closely with clients, colleagues, and external partners to ensure seamless operations and exceed customer expectations.
Key Responsibilities
- Liaise with clients via telephone, digital platforms, and in-person
- Respond to client queries via the incoming e-platforms
- Conduct daily cold calling and maintain updating of the customer database
- Process quotations, orders, pricing, and customer information accurately
- Follow up on all open orders and quotations to ensure closure
- Identify sales opportunities and promote relevant products and solutions to clients
- Assist with trade shows, exhibitions, open days, and product launches as required
- Maintain a neat and presentable demo/training room at all times
- Encourage prospective clients to register on SAP and submit required documentation
- Capture and process customer orders accurately on the system
- Liaise with Stores daily to ensure timely order preparation and dispatch
- Provide sales support, product information, and marketing material to clients and external sales team
- Update and maintain daily sales and operational reports
- Conduct product demonstrations for individual clients within the training area
- Offer basic technical support for products and escalate or refer complicated matters as necessary
- Attend daily branch meetings to address operational, sales, and customer-related matters
- Assist trainers in ensuring current and adequately stocked training documentation and materials
- Support External Sales on occasional client visits as required
- Perform ad-hoc branch duties, such as product launches, client functions, open days, and stock take
- Build and maintain professional relationships with clients to provide excellent customer service
Requirements
- Minimum of a Matric certificate
- At least 2 years’ experience in a technical sales environment
- Fluency in English and Afrikaans
Qualifications
- None specified
Salary & Benefits
- Not mentioned in the original job description
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Sales/Marketing Jobs in Eastern Cape
The Eastern Cape region in South Africa is home to a diverse range of industries, including the technology and financial services sectors, which are known to employ sales and marketing professionals. Typically, these roles involve promoting products or services to customers, managing sales targets, and analyzing market trends to inform business strategy. Generally, careers in sales and marketing in this region offer a dynamic and fast-paced work environment.
Salary ranges for sales and marketing positions in the Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level roles may pay between R200 000 to R350 000 per annum, while more senior positions can command salaries ranging from R500 000 to R800 000 or more. However, these figures are only a rough guide, and actual salaries can vary significantly depending on individual circumstances.
Common skills required for sales and marketing roles in this region include strong communication and interpersonal skills, the ability to work under pressure, and analytical and problem-solving abilities. Typically, professionals in these roles also possess technical knowledge of products or services, as well as experience with CRM systems, social media marketing, and data analysis tools. Other valuable skills include negotiation and persuasion techniques, creativity, and a strong understanding of market trends and consumer behaviour.
The Eastern Cape is home to various industries that commonly employ sales and marketing professionals, including financial services, technology, manufacturing, and retail sectors. Financial services companies often require sales representatives with expertise in investment products or insurance solutions, while tech companies need marketers who can promote innovative software or hardware solutions. In contrast, manufacturers may rely on sales teams to promote their products to customers.
For those interested in pursuing a career in sales and marketing, there are numerous development opportunities available. Typically, professionals in these roles can progress to senior leadership positions, such as department head or general manager, after gaining several years of experience. Additionally, many companies offer training and development programs that enable employees to acquire new skills and advance their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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