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Port Elizabeth: Reservationist Port Elizabeth posted by HotelJobs

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Job Description

About the Role

HotelJobs is seeking an experienced hotel reservationist to join our team based at Central Reservations. We require a skilled professional with excellent communication skills and a customer-focused attitude to provide exceptional service to our guests.

Key Responsibilities

  • Answering phone calls and responding to emails from clients
  • Processing reservations and handling cancellations
  • Maintaining accurate records and databases
  • Providing upselling opportunities to increase revenue
  • Working under pressure to meet deadlines

Requirements

  • Matric Tertiary Hospitality Management qualification
  • At least 3 years hotel reservations experience
  • Fluent English
  • Excellent communication skills (verbal and written)
  • Customer-focused attitude
  • Strong telephone etiquette, attention to detail, and accuracy
  • Ability to multitask and work under pressure
  • Good upselling skills

Qualifications

  • Formal education/certifications: Matric Tertiary Hospitality Management qualification

Salary & Benefits

  • Competitive salary will be discussed during the interview process

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

View Job  Johannesburg: Data / SQL Developer / Power BI Developer (Banking)

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

View Job  Mpumalanga: Head Chef Game Lodge posted by HotelJobs


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

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Posted in Jobs in Eastern Cape, Jobs in Eastern Cape Central, Jobs in Port Elizabeth, Jobs in South Africa

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Port Elizabeth: Reservationist – Port Elizabeth posted by HotelJobs

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Job Description

About the Role

Hotel Group based in Port Elizabeth is seeking a skilled Reservationist to join their Central Reservations Team, responsible for handling all reservation enquiries efficiently and professionally, maximising room revenue, and ensuring excellent customer service while maintaining accurate booking records.

Key Responsibilities

  • Answer incoming calls, emails, and online booking enquiries promptly and professionally.
  • Process individual and group reservations accurately in the Property Management System (PMS).
  • Recon Credit Cards to opera (Operating System) and issue AR Invoices to assist Debtors department.
  • Allocate payments and post to applicable reservations.
  • Check POP file and clear file once payments have been posted.
  • Nedbank IVeri and Lite recon and post payments as well as links to guests.
  • Process refunds / credit note paperwork.
  • Check room availability and quote rates according to property policies.
  • Upsell rooms, packages, and property services to maximise revenue.
  • Amend; cancel, and confirm reservations as required.
  • Ensure all bookings have correct payment details and billing instructions.
  • Liaise with Front Office, Sales and Marketing, and Revenue departments regarding bookings.
  • Maintain accurate guest profiles and reservation records.
  • Handle special requests and VIP bookings.
  • Assist with reporting (daily pickup reports, occupancy updates, etc.).

Requirements

  • Grade 12 (Matric).
  • Hospitality qualification (advantageous).

Qualifications

None specified.

Salary & Benefits

Not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Port Elizabeth, Eastern Cape


Job Seeker Tip

Get references ready before you need them - keep in touch with past managers and colleagues.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Eastern Cape, Jobs in Eastern Cape Central, Jobs in Port Elizabeth, Jobs in South Africa

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