Randburg: Sales Assistant Secretary (Temp Position)

About the Role

We are seeking a highly organized and detail-oriented Sales Assistant Secretary to join our team on a temporary basis in Randburg. The ideal candidate will be responsible for providing administrative support to our sales teams, ensuring seamless communication with customers, and maintaining accurate documentation systems.

Key Responsibilities

• Receive, filter, log, and professionally route all incoming sales enquiries (telephone, email, and WhatsApp) to Internal Sales, External Sales, or Engineering Project Sales departments
• Act as the first point of contact for customer enquiries, ensuring prompt, professional, and accurate communication at all times
• Support the implementation and maintenance of efficient sales documentation flow systems in line with workflows provided
• File, track, distribute, and control all quotations, work orders, and related sales documentation to ensure timely processing and return for invoicing, scanning, and record-keeping
• Assist Internal Sales with preparing simple and straightforward quotations (manual and Syspro) once trained and authorized
• Allocate and manage quote numbers using the Quote Number tracking template and maintain accurate quote status records (Completed, WIP, or On Hold etc)
• Assist with creating simple work orders and ensure completed work orders are accurately captured on the Sales Workshop Schedule
• Assist with processing basic Sales Orders on Syspro in accordance with company procedures once trained
• Proactively follow up with Sales and Engineering teams on outstanding quotations and work orders, providing timely feedback to customers
• Liaise with Stores regarding customer deliveries and collections to support on-time fulfillment and accurate communication
• Serve as a key liaison between Internal Sales, External Sales, Engineering, Workshop, Stores, and the Operations Manager to ensure smooth coordination and operational efficiency

Requirements

• Matric or relevant NQF qualification
• Minimum 1 year experience in an administrative, sales support, or sales assistance role
• Excellent verbal and written communication skills
• Ability to multi-task and prioritize in a fast-paced environment
• High attention to detail and accuracy
• Strong follow-up and coordination skills
• Basic computer literacy

Salary & Benefits

Not applicable