Sandton: Racquets Pavilion Manager – Sandton posted by Phoenix Recruitment

About the Role

The Country Club in Bryanston is seeking a Racquets Pavilion Manager to oversee their racquets hub, offering 8 tennis courts, 4 pickleball courts, 4 squash courts, and 3 state-of-the-art padel courts. The successful candidate will be responsible for managing the day-to-day operation of the pavilion, ensuring excellent service delivery to members and guests.

Key Responsibilities

• Coordinate, plan, and supervise the day-to-day operation of the racquets pavilion, including maintenance and cleaning.
• Manage racquets facilities, oversee court bookings, court utilisation, and general operations.
• Manage sales and rental of equipment, as well as equipment required for area maintenance.
• Work with management to ensure accurate accounting of income and expenditure.
• Manage assigned staff in check-in and Food & Beverage areas, reporting any F&B issues to the Pavilion restaurant manager.
• Provide information and service to members and guests about available facilities and activities.
• Promote a fun and relaxing atmosphere for members and their guests.
• Organise, manage, and execute private and club activations and events.
• Design and deliver programmes across all racquet sports to attract new players and maximise court utilisation.
• Establish induction processes to extend player activity and introduce members and guests to racquet sports.
• Promote rules and regulations of the courts for safety and welfare of guests and members.
• Respond appropriately in accordance with local operating procedure in the event of an emergency.

Requirements

• Grade 12 Degree or Diploma in Sports Management or Sports Marketing, or equivalent.
• At least 3-5 years’ experience in sports management or sports marketing.
• Excellent fitness levels and actively participate in sports.
• Excellent interpersonal and public relations skills.
• Vibrant personality.
• Strong administrative ability (e.g., maintains asset registers, stock counts).
• Friendly, calm, and approachable demeanour.
• Passionate about expanding all racquet sports.
• Organised, proactive, and able to multitask.
• Problem-solving skills.
• Innovative, enthusiastic, and committed to delivering a high standard of service.
• Strong communication skills in English, both verbally and in writing.
• Possess strong knowledge of the rules of tennis, squash, and padel.

Qualifications

No specific qualifications mentioned.