Job Description
About the Role
We are seeking a detail-oriented and results-driven Collections Agent to join our dynamic team. The successful candidate will be responsible for managing outstanding accounts, ensuring timely debt recovery, and maintaining positive client relationships, all while supporting the company’s financial stability.
Key Responsibilities
- Pursue overdue invoices via telephone, email and letter within agreed timescales
- Ensure cash collection targets are consistently met or exceeded
- Handle and resolve customer queries promptly and professionally
- Prepare daily banking documentation accurately
- Maintain detailed and accurate records of all collection activities
- Participate in regular meetings with business stakeholders to foster and maintain strong interdepartmental relationships
- Ensure all month-end processes and deadlines are adhered to
Requirements
- Minimum of two years experience in credit control or debt collection is essential
- Proven experience in administrative roles within legal, financial services, or debt recovery sectors
- Basic understanding of debt recovery processes and procedures
- Familiarity with case management systems and workflow-based processing
- Strong working knowledge of Microsoft Office applications, including Outlook, Teams, Word, and Excel
Qualifications
- No qualifications specified
Salary & Benefits
- No salary information provided
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in ZA
In the South African job market, Accounting and Finance positions are in high demand across various industries. Typically, these roles require a strong foundation in financial management, planning, and analysis. Generally, professionals with expertise in accounting and finance are sought after to support businesses in making informed decisions.
When it comes to salary expectations for Accounting and Finance roles in South Africa, it’s common for entry-level positions to start within the R300 000 – R500 000 per annum bracket. As one gains experience, salaries can increase to R800 000 – R1 200 000 or more, depending on factors such as company size, industry sector, and individual performance. However, it’s essential to note that these are broad ranges and actual salaries may vary significantly.
Common skills required for Accounting and Finance roles in South Africa include proficiency in financial software (e.g., Xero, Sage), strong analytical and problem-solving skills, attention to detail, excellent communication and interpersonal skills, and the ability to interpret financial data. Typically, candidates with a degree in Accounting or a related field are preferred, although experience and certifications can also be valuable.
The accounting and finance industry is diverse and can be found across various sectors, including financial services, technology, manufacturing, and more. In general, companies in these industries require professionals who can provide expertise on financial planning, budgeting, and forecasting. Often, these roles involve working closely with management to develop and implement financial strategies.
For those interested in pursuing a career in Accounting or Finance, there are several career progression paths available. Typically, entry-level positions lead to senior finance or accounting roles, such as financial controller or accountant manager. With experience and further education, professionals can move into leadership positions, including chief financial officer (CFO) or equivalent.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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