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Durban: Contact Agent – New Business (Telesales) – Durban, KwaZulu-Natal posted by Oxyon People Solutions

Job Description

Durban, KwaZulu-Natal

Role Overview

An exciting opportunity is available for a driven and target-oriented Contact Agent to join a high-performing sales environment. This role focuses on generating new business by engaging with prospective clients and booking appointments for financial advisors.

If you are confident on the phone, resilient, and motivated by targets, this role offers a great platform to grow within a sales-driven environment.

Key Responsibilities

  • Conduct outbound calls to prospective clients
  • Introduce services and generate interest in the business offering
  • Book appointments with medical professionals for financial advisors
  • Source and manage leads from various databases
  • Maintain and manage appointment schedules aligned to advisor diaries
  • Work closely with financial advisors and internal teams
  • Meet and exceed daily, weekly, and monthly targets
  • Contribute to overall new business revenue growth

Minimum Requirements

  • Matric (Grade 12)
  • 13 years experience in call centre, telesales, or outbound sales
  • Proven experience in lead generation and appointment setting

Key Skills & Competencies

  • Strong verbal and written communication skills
  • Excellent listening and objection-handling ability
  • Strong interpersonal and rapport-building skills
  • Target-driven with a results-oriented mindset
  • Good time management and organisational skills
  • Adaptable and able to work in a fast-paced environment
  • Resilient with the ability to handle rejection
  • Computer literate

Additional Requirements

  • Ability to confidently engage with professionals (e.g. medical practitioners)
  • Comfortable working extended hours when required to meet targets
  • Willingness to work in a performance-based environment

Working Hours & Expectations

  • Extended hours may be required during the week based on target achievement
  • Saturday work may be required if performance targets are not met
  • Weekly target of 10 new appointment bookings

What Were Looking For

Were looking for motivated, confident individuals who thrive in a target-driven sales environment and are eager to contribute to business growth. If you have a strong sales mindset and enjoy engaging with clients, this opportunity is for you.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Finance/Accounting Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the finance and accounting profession is a vital component of various industries, contributing to the country’s economic growth and stability. Typically, job seekers in this field can expect to find opportunities across a range of sectors, including financial services, technology, manufacturing, and more.

Generally speaking, salaries for finance and accounting professionals in Kwazulu-Natal vary widely depending on factors such as level of experience, company size, industry sector, and specific role requirements. Typically, junior positions in this field may command salary ranges between R400 000 to R700 000 per annum, while senior roles can fetch salaries between R1 million to R3 million per annum or more. However, it’s essential to note that these are broad estimates and actual salaries can vary significantly based on individual circumstances.

Common skills for finance and accounting professionals in Kwazulu-Natal include proficiency in financial software such as SAP, Oracle, or Microsoft Dynamics, as well as strong analytical and problem-solving skills. Typically, candidates with a degree in finance, accounting, or related fields, as well as certifications like the CFA or CA (South Africa) designation, are highly sought after. Other essential skills often include excellent communication and leadership abilities, as well as the capacity to adapt to changing business environments.

Various industries commonly employ finance and accounting professionals, including the financial services sector, technology industry, manufacturing sector, and more. The financial services sector is particularly prominent in Kwazulu-Natal, with many banks, insurance companies, and other financial institutions operating in the province. Technology companies are also increasingly looking for skilled finance professionals to manage their finances and operations.

Career development opportunities for finance and accounting professionals in Kwazulu-Natal are numerous. Typically, senior roles may involve managing teams of junior accountants or financial analysts, while more experienced professionals can move into leadership positions such as Chief Financial Officer (CFO) or Director of Finance. Others may choose to specialize in areas like forensic accounting, tax consulting, or risk management, offering a range of career progression paths and opportunities for advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Durban, Jobs in Durban Area, Jobs in KwaZulu-Natal, Jobs in South Africa

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