South Africa: IT ADMINISTRATOR (SYSADMIN) posted by Apex Hotel Supplies

About the Role

Apex Hotel Supplies is seeking an experienced IT Administrator (SYSADMIN) to join our team. As a key member of our operations, you will be responsible for ensuring the efficient use of our Skynamo application and providing top-notch technical support to our sales team. If you have a passion for technology and a knack for problem-solving, we’d love to hear from you.

Key Responsibilities

• Train and support the sales team in the effective use of the Skynamo application to maximize productivity and performance.
• Analyze system and sales data, generating regular reports with actionable insights.
• Monitor the Skynamo application to ensure optimal performance, proactively identifying and resolving any issues.
• Design, create, and modify digital forms within the Skynamo system to meet evolving business requirements.
• Ensure accurate data capture, order processing, and overall system integrity.
• Identify opportunities for process improvement and system optimization and implement enhancements accordingly.
• Provide first-line IT support across the organization, troubleshooting hardware and software issues in a timely manner.

Requirements

• 2–3 years IT experience, preferably with CRM or sales systems
• Experience troubleshooting, modifying, integrating, and personalising cloud-based ERP, CRM, sales systems, and mobile applications
• Experience and understanding of sales processes and order processing workflows through ERP / CRM systems
• Strong data analysis and reporting skills
• Professional communication and training skills, with the ability to support users effectively and active problem-solving ability
• Relevant hands-on experience may be considered in place of formal qualifications, where practical exposure is highly valued. Exposure to cloud environments, mobile sales platforms, and system integrations will be beneficial.

Qualifications

No specific qualifications are mentioned in the original job description.

Salary & Benefits

A competitive salary package.