Job Description
About the Role
Our prestige client is seeking a Junior Process Business Analyst with expertise in Atlassian Jira to join their team. The ideal candidate will gather business requirements from stakeholders and translate them into system requirements for the Jira configuration team, collaborating closely with the Jira configuration team and business stakeholders to implement necessary business changes.
Key Responsibilities
- Engage with business stakeholders to elicit and document business requirements.
- Translate business requirements into system requirements for Jira configuration.
- Analyse current processes to identify inefficiencies and areas for improvement.
- Facilitate signoff on business requirements specifications.
- Oversee the Software Development Life Cycle (SDLC) for Jira configuration from requirements gathering to implementation.
- Manage testing activities and ensure the quality of deliverables.
- Coordinate with development teams to implement Jira solutions and integrations.
- Provide training and support to end-users on Jira usage.
- Monitor and report on key performance indicators (KPIs) to measure process effectiveness.
- Participate in continuous improvement initiatives to enhance business processes.
Requirements
- Bachelor’s degree in Business Administration, Information Technology, or related field.
- Strong understanding of business processes and process improvement methodologies.
- Proficiency in Atlassian Jira – it would be highly advantageous if the candidate is familiar with high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.
Qualifications
No formal education/certifications mentioned.
Salary & Benefits
Contract rate: R300 per hour.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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