South Africa: Lodge Manager & Maintenance Manager Couple. posted by HotelJobs

Lodge Manager & Maintenance Manager Couple. Luxury 5* Camp & Lodge Malawi We are seeking an experienced, professional management couple to join our senior team, with clearly defined and complementary roles: Lodge Manager and Maintenance Manager. The Lodge is one of Malawis longest-established safari operations, with nearly 40 years of operating history in the country and over 30 years at the lodge. We are proud to be part of Malawis emergence as a high-quality safari destination and are committed to delivering an exceptional guest experience built on professionalism, consistency, and strong leadership. This is a senior appointment suited to a calm, capable couple with strong professional backgrounds, high personal standards, and the ability to lead in a remote environment. LODGE MANAGER Primary Focus The Lodge Manager is responsible for day-to-day lodge operations and the guest experience, ensuring a consistently high standard of service and smooth coordination across departments. This role is highly guest-facing, people-focused, and detail-driven. Key Responsibilities Guest Experience Oversee the full guest journey from arrival to departure. Maintain a visible, professional presence with guests. Anticipate guest needs and address issues proactively and discreetly. Work closely with the guiding team to ensure guest preferences and feedback are captured and acted upon. Uphold consistent standards across accommodation, service, and public areas. Lodge Operations: Coordinate daily lodge operations across all departments. Ensure effective communication and handovers between teams and shifts. Support smooth daily rhythms and management coverage. Maintain and follow established operational systems. People Leadership Lead and support lodge staff with clarity, respect, and consistency. Mentor junior team members and contribute to staff development. Foster a positive, professional, and accountable working environment. Standards & Oversight Identify potential issues early and resolve them before they affect guests. Maintain attention to detail across guest-facing areas. Communicate clearly with the General Manager regarding performance, challenges, and improvement ideas. Profile & Experience Strong experience in high-end safari lodges or professional hospitality environments. Confident and natural with international guests. Calm, organized, and solutions-focused. Comfortable leading local teams in a remote setting. High level of professionalism and personal standards. MAINTENANCE MANAGER Primary Focus The Maintenance Manager is responsible for the coordination, supervision, and execution of maintenance and infrastructure activities across Mvuu Camp & Lodge. This role requires technical understanding, strong organization, and disciplined follow-through. Key Responsibilities: Maintenance Leadership Oversee the maintenance department and multiple trades. Work with supervisors and heads of department to plan and execute work. Ensure maintenance tasks are prioritised, prepared properly, and completed to agreed standards. Reduce rework through correct methods and supervision. Projects & Maintenance Assist with planning and executing maintenance and improvement projects. Coordinate materials, tools, and labour effectively. Support longer-term maintenance planning. Systems & Procedures Maintain and improve maintenance systems and workflows. Ensure clear reporting, task tracking, and sign-off. Promote organized, safe, and efficient work practices. Collaboration Work closely with the General Manager on standards, methods, and execution. Coordinate maintenance activity around lodge operations to minimise guest impact. Communicate clearly and professionally with teams. Profile & Experience Strong technical or operational background (maintenance, engineering, construction, or similar). Experience managing teams and multiple work streams. Methodical, organised, and quality-driven. Comfortable working with local teams and providing hands-on guidance. Experience in remote or African environments is an advantage. WHAT WE OFFER A senior role at one of Malawis most established safari lodges. A professional and supportive management environment. Competitive remuneration and benefits (to be discussed). A unique lifestyle opportunity in a remote safari setting. WHO THIS ROLE SUITS A confident, professional management couple with complementary skills. Individuals who value structure, standards, and teamwork. People who enjoy responsibility, ownership, and continuous improvement. Those who see lodge management as both a career and a lifestyle. Salary $ 4000 NETT Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements.