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South Africa: Restaurant Hostess – Stellenbosch I Brackenfell posted by Phoenix Recruitment

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Job Description

About the Role

A Wine Estate in the Stellenbosch / Brackenfell area is seeking a Hostess to provide exceptional customer service and ensure great guest satisfaction. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities

  • Greet guests at assigned tables and ensure each guest has received a menu.
  • Know all items on the menu and the basic ingredients and method of preparation of each.
  • Ensure tables are set with linens, silverware, and glasses.
  • Take accurate food and drinks orders using the POS system and deliver within specified time limits.
  • Ensure that all orders are received timeously.
  • Clear dirty cutlery and crockery from the table once guests have finished using them.
  • Offer desserts and coffee to guests.
  • Bill the guest correctly.

Requirements

  • Grade 12 (preferred)
  • 3 years of previous hostess experience
  • Hands-on experience with cash register and ordering information system
  • Basic math skills
  • Excellent interpersonal and communication skills
  • Strong customer service orientation and active listening skills
  • Attentive and patient for customers
  • Comfortable in dealing with very distinguished clientele
  • Well-presented

Qualifications

(No qualifications mentioned in the original job description, so this section is skipped)

Salary & Benefits

(No salary or benefits information was provided in the original job description, so this section is skipped)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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