Job Description
Minimum Qualifications:
B Degree or B Tech in a relevant or equivalent qualification and field.
Recognised Business Analysis certification (e.g., CBAP / Diploma in Business Analysis or equivalent).
Work Experience:
Specialist – 8 years of work experience, 4 years of business Analysis experience.
Other Experience in:
Agile methodologies (Scrum, backlog management, sprint planning, inception phases).
Systems Development Life Cycle (SDLC) in complex enterprise environments.
UML and BPMN modelling (essential).
- Strategic Business Analysis & Advisory
Lead enterprise-wide business analysis initiatives aligned to organisational strategy.
Translate strategic objectives into business requirements and actionable solutions.
Provide expert advisory services to executive management and the Project Management Office.
Conduct cost estimation, budget management, benefit definition, and roadmap development.
Write business cases, project concepts, proposals, and business models.
Identify opportunities for innovation, optimisation, and digital transformation.
Contribute to strategic planning, budgeting, and benefits realisation processes.
- Requirements Elicitation & Management
Lead complex requirements gathering engagements using appropriate methodologies (e.g., workshops, interviews, process mapping).
Define and document functional and non-functional requirements.
Ensure requirements are traceable, prioritised, and aligned to business value.
Manage scope changes and maintain a controlled requirements baseline.
Facilitate stakeholder validation and sign-off processes.
- Stakeholder Engagement & Relationship Management
Conduct end-to-end business process reviews and gap analyses.
Develop “as-is” and “to-be” process models.
Recommend process optimisation and automation opportunities.
Ensure alignment with governance, compliance, and risk frameworks.
Support business process re-engineering initiatives.
- Governance, Methodologies and Frameworks
Promote best practices in business analysis methodologies and tools.
Contribute to the development of frameworks, templates, and standards.
Stay abreast of industry trends, emerging technologies, and regulatory changes.
Support risk identification and mitigation planning within projects.
Contribute to audit readiness and governance reporting.
Ensure documentation standards and quality assurance processes are maintained.
- Solution Design & Validation
Collaborate with solution architects, developers, and vendors to design fit-for-purpose solutions.
Evaluate solution options through feasibility studies and cost-benefit analyses.
Support system configuration, User Acceptance Testing (UAT), and deployment activities.
Ensure solutions meet defined requirements and deliver intended benefits.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in South Africa
In the telecommunications industry in South Africa, job seekers can expect to find opportunities in a dynamic field that is constantly evolving with advancements in technology and innovation. Typically, this field involves working with communication networks, systems, and infrastructure to facilitate seamless connectivity and data exchange between individuals, businesses, and communities. Generally, career paths in telecommunications often involve working on project management, technical implementation, maintenance, and upgrade of communication networks and services.
The salary range for telecommunications professionals in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries can range from around R500 000 to over R1 million per annum, although these figures are subject to variation and may not reflect the actual compensation packages offered by specific companies or roles. Commonly, salaries for senior positions or those in more technical areas of telecommunications tend to be higher than those in entry-level or support roles.
Common skills required for a career in telecommunications typically include proficiency in programming languages such as Java or Python, experience with network management tools and protocols like TCP/IP or MPLS, knowledge of wireless communication technologies like 4G or 5G, and understanding of data security and encryption principles. Additionally, strong problem-solving, analytical, and communication skills are often essential for success in this field.
The telecommunications industry is a broad sector that employs professionals across various types of industries, including financial services, technology, manufacturing, and government sectors. Commonly, job opportunities exist in both the public and private sectors, with many companies operating their own communication networks and infrastructure.
Career development opportunities are available for those interested in pursuing advanced roles or specialising in specific areas of telecommunications. Typically, career progression paths may involve moving into senior technical roles, leading projects or teams, or taking on strategic leadership positions within an organisation. Additionally, many professionals choose to pursue higher education or certifications to enhance their skills and stay up-to-date with industry developments.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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