Strand: Sales Administrator posted by Helderberg Personnel

About the Role

The main purpose of this Sales Administrator role at Helderberg Personnel is to support the sales team with administrative tasks, preparing and managing tender submissions, and ensuring accurate pricing and documentation for readymix concrete projects. This role acts as a key liaison between sales, production, logistics, and clients to ensure smooth execution from inquiry to contract award.

Key Responsibilities

• Identify and review tender opportunities relevant to readymix concrete supply.
• Prepare, compile, and submit tender documents in compliance with client specifications and deadlines.
• Analyze tender requirements, drawings, and technical specifications.
• Coordinate with technical, production, and logistics teams to gather required information.
• Maintain a tender tracking system (status, deadlines, outcomes).
• Provide administrative support to the sales team.
• Prepare quotations, proposals, and pricing schedules.
• Maintain and update customer databases and CRM systems.
• Process sales orders and ensure accuracy of contract details.
• Handle client inquiries and follow up on submitted quotes and tenders.
• Assist in pricing calculations based on material costs, transport, site conditions, and market trends.
• Coordinate with procurement and operations to ensure competitive and feasible pricing.
• Monitor margins and highlight risks in tender submissions.
• Communicate with clients regarding tender clarifications and submissions.
• Liaise with batching plants, dispatch, and logistics for project feasibility.
• Support account managers in managing key client relationships.
• Ensure all tender documents comply with legal, safety, and company standards.
• Maintain records of contracts, agreements, and supporting documentation.
• Assist in preparing reports on sales performance and tender success rates.

Requirements

• Diploma in Administration, Sales, Construction Management, or related field.
• 2–5 years’ experience in sales administration or tendering, preferably in construction or readymix concrete.
• Strong understanding of construction/tendering processes is an advantage.
• Proficiency in Microsoft Office (Excel, Word) and CRM systems.
• Strong attention to detail and organizational skills.
• Ability to work under pressure and meet strict deadlines.
• Good numerical and analytical skills (for pricing and costing).
• Excellent communication and coordination abilities.
• Knowledge of the readymix concrete market and logistics is a strong plus.

Qualifications

No specific qualifications mentioned in the original job description.