Durban: Dispatch Administrator posted by Innovazi Consulting (Pty) Ltd

About the Role

We are seeking a highly organised and detail-oriented Dispatch Administrator to join our team at Innovazi Consulting (Pty) Ltd in Durban. As a key member of our logistics team, you will be responsible for ensuring seamless order processing, accurate stock management, and efficient transport coordination.

Key Responsibilities

• Ensure all sales orders are closed within daily cut-off times
• Manage and prioritise open orders and backorders
• Validate purchase orders using DOTIF reporting
• Verify stock prior to dispatch to ensure system and physical alignment
• Close pick slips accurately and confirm warehouse completion
• Monitor inventory accuracy and resolve discrepancies
• Prepare trip sheets using Syspro
• Optimise routes and consolidate loads based on NDDs
• Ensure compliance with vehicle tonnage regulations
• Generate accurate invoices and delivery notes
• Maintain complete dispatch documentation records
• Liaise with 3PL transport providers to confirm schedules
• Communicate delays and delivery updates to stakeholders
• Resolve transport-related issues proactively
• Run and validate DOTIF reports
• Monitor dispatch KPIs (OTIF, accuracy, order fulfilment)
• Maintain accurate dispatch filing and records

Requirements

• Matric / Grade 12 (essential)
• Diploma in Supply Chain / Logistics (advantageous)
• Minimum 3 years’ experience in dispatch, warehouse, or logistics
• Syspro (or similar ERP system) experience essential
• MS Office proficiency
• Code 08 driver’s licence + own transport required
• Forklift or pallet jack experience advantageous

Qualifications

None mentioned.

Salary & Benefits

Not specified.