Job Description
About the Role
Our client, a leader in the travel and Tourism industry, is URGENTLY seeking an experienced Senior Inbound Consultant to join their team based in Durban. As a key member of the team, you will be responsible for handling inbound travel enquiries from international wholesale agents and operators, preparing accurate and creative tailor-made quotations and itineraries, and ensuring seamless reservations and documentation.
Key Responsibilities
- Handle inbound travel enquiries from international wholesale agents and operators
- Prepare accurate and creative tailor-made quotations and itineraries using Tourplan
- Negotiate rates and secure services with suppliers to achieve competitive margins
- Convert quotes into confirmed bookings, ensuring seamless reservations and documentation
- Build and maintain strong relationships with clients and suppliers
- Ensure all itinerary are costed correctly, with accurate and profitable profit margins
- Monitor and manage booking files to ensure services are delivered as promised
- Provide pre-departure support, including travel documentation and concierge-style assistance
- Resolve operational issues swiftly and professionally
- Mentor and guide junior consultants where necessary
Requirements
- 35 years experience in inbound consulting within a DMC or tour operating environment
- Strong working knowledge of Tourplan (a plus)
- Comprehensive understanding of Southern African destinations, products, and logistics
- Proven track record in handling FIT and Group bookings
- Excellent communication skills, both written and verbal (English essential; additional languages advantageous)
- High attention to detail and accuracy in costing and documentation
- Ability to work under pressure, prioritise tasks, and meet deadlines
- Strong client service orientation with problem-solving skills
- Team player with a proactive, positive attitude
Qualifications
- Grade 12
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in Kwazulu-Natal
The travel and tourism industry in Kwazulu-Natal is a dynamic sector that offers a range of job opportunities for individuals passionate about hospitality, adventure, and cultural exchange. Typically, this field encompasses various roles such as tour guides, hotel management, event coordination, and travel agency operations. Generally, the demand for skilled professionals in this sector remains strong, driven by the growth of domestic and international tourism in South Africa.
When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for travel and tourism roles in Kwazulu-Natal can range from R200 000 to R500 000 per annum, with some senior or specialized positions potentially exceeding this range. However, it’s crucial to research specific salaries based on your individual circumstances and qualifications.
Common skills required for careers in the travel and tourism industry include excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of local culture and customs, proficiency in multiple languages (especially Afrikaans and isiZulu), strong organizational and time management skills, and a valid driver’s license. Other essential skills may include experience with customer relationship management software, understanding of financial management principles, and familiarity with health and safety protocols.
The travel and tourism industry is diverse, and common sectors that employ these roles include the hospitality sector (hotels, restaurants, and game lodges), adventure tourism (safaris, hiking, and water sports), event management, travel agencies, and cultural institutions. Other industries, such as financial services and technology, also occasionally hire staff with relevant skills in this field.
For those looking to launch or advance their careers in the travel and tourism industry, there are numerous opportunities for development and growth. Typically, career progression involves moving from entry-level roles to senior positions within a company, specializing in areas like event management, marketing, or human resources. Many companies also invest in employee training and development programs, such as hospitality certifications or language courses, to support the growth of their staff.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Learn the common software and tools used in your industry - stay current with technology.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg North: Senior Accountant posted by Network Finance
The company is flipping the switch on how power is delivered across the continent and, with explosive growth in their…
View JobWestern Cape: Senior Accountant posted by Communicate Finance
Job Description:Finalisation of year-end checksPreparation and processing of audit journalsVAT submissions and reconciliationsPAYE, Tax and UIF...
View JobWestern Cape: Financial Manager posted by Communicate Finance
Lead and mentor the members of the finance team, promoting a culture of accountability, accuracy and service excellenceOversee the full…
View JobWestern Cape: Management Accountant posted by Communicate Finance
Job descriptionIFRS ReportingMonitor and analyse financial and operational performance against budgets and forecastsReview, approve and manage budgets...
View JobJohannesburg North: Payroll Manager posted by Communicate Finance
Job Description:Manage end-to-end payroll for 2,000+ employees, ensuring accuracy and compliance with statutory requirementsOversee payroll audits,...
View JobWestern Cape: Accountant posted by Communicate Finance
Prepare Monthly Management Accounts to provide clear financial insights for decision-makingEnsure Department Accountability by distributing and confirming...
View Job
Browse Employers
Job Alerts