Job Description
About the Role
Join our dynamic team at Diagnostic Radiological Services Inc. as a Front Line Medical Receptionist, where you can make a real impact in patient care. As a Roaming Receptionist, you will be responsible for providing exceptional customer service to patients and ensuring seamless workflow between departments.
Key Responsibilities
- Acknowledge all patients with warmth and friendliness, showing empathy where needed
- Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
- Check medical aid benefits
- Do quotes for all exams and take co-payments/short payments by medical aids
- Ensure you understand and follow the protocol for emergency patients, ensure terms and conditions are signed
- Book patients for CT & MRI scans and provide prep info for CT & MRI exams
- Obtain Authorization for all examinations
- Process payments for all private patients, walk-in or in-hospital patients, allocate payments to correct invoices
- Obtain and scan in all relevant WCA documents for workplace injuries/diseases
- Scan and attach all relevant documents to the correct patient profile
- Resolving telephonic enquiries
- Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
- Participate in monthly staff meetings /small group meetings and make suggestions for improvement
Requirements
- Grade 12 Intermediate Word
- Excel
- Outlook
- 2 – 3 years experience in a professional high-pressure environment
- Knowledge of medical aid and PMB rules (beneficial)
- Knowledge of the POPI Act regulations for healthcare (beneficial)
Salary & Benefits
Competitive salary package and benefits
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Healthcare / nursing Jobs in Ekurhuleni
In Ekurhuleni, the healthcare industry is a significant sector, providing various nursing positions across public and private hospitals, clinics, and community health centres. Typically, job seekers in this field can expect to find opportunities in areas such as emergency services, pediatrics, surgery, and gerontology. Generally, these roles require dedication, compassion, and strong communication skills.
Salaries for healthcare professionals in Ekurhuleni often fall within the range of R400 000 to R800 000 per annum, depending on factors like experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, nurses working in large hospitals or those with specialized skills such as critical care may earn higher salaries.
Common skills for nursing positions include excellent communication and interpersonal skills, ability to work effectively under pressure, strong attention to detail, and a commitment to delivering high-quality patient care. Other essential skills typically required include teamwork, adaptability, and continuous learning to stay up-to-date with industry developments. In some cases, proficiency in multiple languages may also be beneficial.
The healthcare industry is diverse, employing nurses in various sectors such as the public sector (government hospitals), private hospitals, clinics, community health centres, and even non-traditional settings like schools and corporate environments. The financial services sector, technology industry, and manufacturing sector are among those that commonly employ nursing professionals.
For career development, opportunities for advancement are available through promotions to senior nurse or specialist roles, as well as opportunities to work in leadership positions or become a nurse educator. Many hospitals and healthcare institutions also offer training and development programs to enhance skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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