King William’s Town: Store Manager (KWT) posted by Profile Personnel

March 10, 2026 Jobs in Eastern Cape

Profile Personnel

Eastern Cape

Other Retail

Job Description

About the Role

Profile Personnel is seeking an experienced Store Manager to join their team in King William’s Town. The ideal candidate will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities

Team Leadership: Lead, motivate, and develop a team of sales associates and operational staff.
Customer Service Excellence: Ensure the store delivers exceptional customer service at all times.
Sales Target Achievement: Set, monitor, and achieve monthly, quarterly, and annual sales targets.
Stock and Inventory Management: Oversee inventory levels, ensuring stock is appropriately ordered, stored, and displayed.
Visual Merchandising: Maintain high visual merchandising standards to enhance the customer shopping experience and optimize product sales.
Store Operations: Oversee all store operations, including opening and closing procedures, cash handling, and daily operational tasks.
Health and Safety Compliance: Ensure compliance with health and safety regulations, store policies, and procedures.
Administrative Tasks: Prepare reports on sales, stock, and employee performance. Manage store scheduling and payroll.
Staff Training: Conduct training on product knowledge, sales techniques, customer service, and company policies to ensure all staff members are well-equipped to perform at their best.
Marketing & Promotion: Implement store-based marketing initiatives, including in-store promotions, displays, and partnerships.

Requirements

Experience: Proven experience in a retail management position, preferably in the home or building materials industry (experience with tiles or similar products is a plus).
Leadership: Strong leadership, coaching, and team-building skills. Ability to lead by example and inspire others to meet objectives.
Sales Focus: Strong sales background with the ability to identify opportunities and drive store revenue.
Customer-Centric: Passionate about delivering excellent customer service and building long-term relationships with customers.
Organizational Skills: Excellent organizational, time-management, and multitasking abilities.
Communication: Clear and effective communication skills, both written and verbal.
Problem Solving: Strong decision-making skills with the ability to solve problems effectively.
IT Proficiency: Comfortable using retail software, spreadsheets, and other digital tools.

View Job Port Elizabeth: External Sales Consultant posted by Profile Personnel

Qualifications

No formal qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Retail Jobs in Eastern Cape

The retail industry is a significant sector in the Eastern Cape region of South Africa, typically employing a diverse range of professionals to manage and support its operations. Generally, this includes store managers, sales associates, logistics coordinators, and customer service representatives, among others. These roles often require a mix of technical skills, communication abilities, and interpersonal skills to effectively interact with customers, colleagues, and suppliers.

Typically, salaries for retail positions in the Eastern Cape can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Broadly speaking, entry-level positions may fall within the R20 000 – R40 000 per annum range, while more senior roles or those in larger companies may command salaries ranging from R60 000 to R120 000 per annum or more. However, it is essential to note that actual salaries can differ significantly based on individual circumstances.

Common skills required for retail positions in the Eastern Cape often include strong communication and interpersonal abilities, a basic understanding of retail operations and management principles, technical skills such as proficiency in Microsoft Office applications, and analytical skills to track sales trends and inventory levels. Additionally, adaptability, problem-solving skills, and an ability to work in a fast-paced environment are typically valued by employers.

The Eastern Cape is home to various industries that commonly employ retail professionals, including financial services sector companies, technology industry firms, manufacturing sector businesses, and small to medium-sized enterprises across multiple sectors. Other emerging fields that may also be worth exploring include e-commerce, hospitality, and tourism.

View Job Port Elizabeth: Assistant Store Manager - Gqeberha posted by Cash Crusaders

For those interested in pursuing a career in retail, there are often opportunities for advancement within the company, such as promotions to senior roles or training programs to develop specific skills. Career development typically involves taking on additional responsibilities, seeking out mentorship and coaching, and staying up-to-date with industry trends and best practices. With experience and a willingness to learn, retail professionals can progress to senior management positions, specialist roles, or even entrepreneurship.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process