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Cape Town Region: Sales & Marketing Coordinator (Large Hotel) – Cape Town posted by Phoenix Recruitment

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Job Description

About the Role

We are seeking a highly organized and experienced Sales & Marketing Coordinator to join our team at a large hotel in Cape Town. As the operational engine behind marketing and sales campaigns, you will support the execution of commercial activity across the hotel group, ensuring initiatives are executed on time, on brand, and aligned with approved commercial plans.

Key Responsibilities

  • Coordinate, control, and quality-check the rollout of marketing and sales initiatives across rooms, food & beverage, and events, ensuring consistency, accuracy, and brand compliance across all guest-facing communication.
  • Own and manage the monthly marketing calendar (rooms, F&B, events, offers)
  • Coordinate campaign rollout across departments and external suppliers
  • Track actions, deadlines, and deliverables against plan
  • Ensure teams execute aligned messaging and timelines
  • Maintain brand consistency across visuals, tone, and guest communication
  • Review all marketing outputs before release
  • Identify gaps, risks, or inaccuracies and resolve proactively
  • Coordinate website updates, packages, landing pages, and banners with the marketing team
  • Ensure all offers and guest-facing communication are accurate and current
  • Coordinate production and printing of collateral with suppliers and service providers
  • Liaise with designers, printers, and suppliers
  • Manage quotes, approvals, and delivery timelines
  • Compile monthly sales performance reports and consolidate with marketing reports to measure performance

Requirements

  • At least 3–5 years’ experience in marketing and sales coordination
  • Experience working in a Hospitality environment is a prerequisite
  • Strong written communication skills
  • Excellent administrative discipline
  • Proven ability to manage multiple stakeholders and deadlines
  • Highly organized and structured
  • Detail-focused and quality-driven
  • Calm under pressure with strong follow-through
  • Accountable and reliable
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Qualifications

  • Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

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For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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