Pinetown: Pre – Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd – IMFRG Renault Pinetown posted by Motus Corporation

About the Role

As a Pre-Used Vehicle Sales Executive at Kia South Africa (Pty) Ltd, you will be responsible for driving sales growth and delivering exceptional customer experiences in our Pinetown dealership. You will work closely with customers to understand their needs, provide tailored solutions, and achieve set performance targets.

Key Responsibilities

• Identify and apply known solutions to operational problems and escalate unresolved issues
• Deliver on agreed performance targets according to set procedures and service level agreement
• Report on transactional activities to provide timely information for decision making in area of accountability
• Execute work in line with governance and compliance processes
• Provide advice and support to customers and their requirements to achieve & maintain set customer service excellence standards
• Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
• Negotiate price, finalise sales, and follow-up with customers to ensure exceptional customer service
• Adhere to legal compliance to the FICA regulation, POPI Act, and Customer Protection Act
• Process all leads of prospective customers and follows up on possible sales
• Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
• Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Requirements

• Matric Certificate
• 3-5 years working experience in a similar environment
• A valid South African driver’s license
• Developing sale-making skills
• Persuasive selling skills
• Product and/or service knowledge
• Trust and integrity

Qualifications

• Formal education/certifications not specified.

Salary & Benefits

• Salary details not specified.