Cape Town: Office Manager posted by Hire Resolve

About the Role

Hire Resolve’s client is seeking an Office Manager who will oversee the daily operations of the Cape Town branch, ensuring smooth office functioning. This role involves handling all calls, managing end-to-end support processes, overseeing administrative tasks, and liaising with support staff in Gauteng. The incumbent will also assist sales managers with various tasks, submit all required documents to Finance for invoicing, and ensure seamless office operations.

Key Responsibilities

• Front Office Management: Expertly handle all incoming calls, direct queries to the appropriate departments, and serve as the first point of contact for visitors, ensuring a professional and welcoming experience.
• Office Operations & Maintenance: Proactively manage office maintenance, ensuring all equipment is functional and supplies are consistently stocked. Oversee office supplies, including ordering, tracking, and restocking stationery, groceries, and consumables to guarantee smooth daily operations.
• Travel & Meeting Coordination: Seamlessly organize and coordinate all travel arrangements, including booking flights, hotels, and rental cars. Efficiently manage and coordinate meetings, encompassing scheduling, agenda preparation, and meticulous minute-taking.
• Document & Records Management: Maintain a highly efficient filing system for all documents and records, ensuring easy retrieval and compliance.
• Event & Facilities Management: Coordinate office events and functions as required, and ensure the office environment remains professional and presentable by managing cleaning services, minor repairs, and facility-related matters.
• Inter-office Liaison & Support: Provide comprehensive administrative support to the General Manager and Sales Managers. Liaise effectively with support staff in Gauteng to ensure operational alignment and submit all necessary documents to Finance in Gauteng for invoicing.
• Courier & Deliveries: Manage all incoming and outgoing courier services and deliveries for the Cape Town office.
• Policy Compliance: Oversee general office administration, ensuring strict compliance with all company policies.

Requirements

• Qualifications:
• Matric Senior Certificate (Essential)
• Bachelor’s degree or diploma in Business Administration or a related field (Highly Desired)

• Experience:
• Minimum of 3 years in an office management role, preferably within an ICT company.
• Knowledge of ICT hardware is a significant advantage.

• Skills & Competencies:
• Exceptional written and verbal communication.
• Proficiency in Microsoft Office Suite and strong general computer literacy.
• Excellent time management and organizational abilities.
• Meticulous attention to detail and accuracy.
• Proven ability to prioritize, organize, and effectively follow up on tasks.
• Highly deadline-driven and proactive.

Salary & Benefits

• Competitive salary based on experience.