Addo: Duty Manager & Reservations posted by Crisscross Adventures

About the Role

We are seeking a motivated and experienced Duty Manager & Reservations professional to join our team at Crisscross Adventures in Addo. As a key member of our operations team, you will be responsible for managing reservations, leading administrative tasks, and contributing to sales efforts.

Key Responsibilities

• Manage reservations and bookings for tours and lodge stays
• Provide exceptional customer service through phone, email, and online platforms
• Maintain accurate records and reports on reservations and revenue
• Assist with daily operations, including check-in and check-out procedures
• Develop and implement sales strategies to increase revenue

Requirements

• Minimum 2 years’ experience in reservations or similar roles
• Familiarity with online booking platforms
• Grade 12 certificate
• Computer literacy
• Valid driver’s license
• Tertiary qualification in hospitality/management (desirable)

Qualifications

• No qualifications specified in the original job description, so this section is skipped.

Salary & Benefits

No salary information was provided in the original job description, so this section is also skipped.