Africa: Customer Service Retention Specialist posted by Spilastyle CC T/A Top Notch HR Solutions

Customer Service Retention SpecialistOur international client is currently seeking a qualified and experienced candidate to join their team. This is a remote position within the entertainment and film industry. Candidates must meet the below minimum requirements to be considered for the position. Qualifications:GR12Diploma or degree in Marketing or Business Management preferredAny customer service/marketing certificatesExperience:Minimum of 2 years customer service experience required2-3 years sales experienceKey accounts management experience will be an advantageIn addition to the above the candidate will possess the below soft skills and traitsFluent in English- Written and verbal. Clientele is internationally based. Excellent communication skills both written and verbal:Able to work independently and meet deadlinesCandidate must be industry curious and teachableWell-groomed and Comfortable doing face to face video calls as required by employer and clients. Fully computer literate and able to work with modern AI and apps.Apply with a detailed cv, qualification and photo.NB# only candidates meeting the minimum requirements will be considered