Job Description
About the Role
Our client, a leading provider of vascular and medical services in Bloemfontein, is seeking a professional and organized Medical Receptionist / Administrator to join their team. The successful candidate will serve as the first point of contact for patients, ensuring a welcoming environment while efficiently managing administrative and reception duties.
Key Responsibilities
- Answer and manage incoming phone calls in a professional and courteous manner
- Schedule and manage consultations for medical practitioners
- Prepare and manage patient consent forms
- Maintain a fully paperless practice, ensuring all patient records are accurately managed digitally
- Assist patients with queries regarding appointments, treatments, and services
- Create and manage patient files on the Cloud and VeriClaim systems (training will be provided)
- Send out confirmations and pre-consultation questionnaires to patients
- Arrange patient admissions, including confirmation with patients and communication with hospitals
- Open new patient folders and ensure accurate record-keeping
- Upload patient information into the system
- Perform daily and monthly billing tasks accurately and on time
- Manage authorisations for medical aid claims
- Respond to queries from medical aid providers and ensure smooth resolution
Requirements
- Matric
- Proven experience as a medical receptionist, medical administrator, or front-desk officer in a healthcare environment
- Proficiency in computer systems, including MS Office and VeriClaim
- Relevant tertiary qualification in Office Administration, Medical Administration, or Healthcare Management is advantageous
- Knowledge of billing, appointments scheduling, and clinic administration procedures is an advantage
- Fluent in English and Afrikaans
- Valid driver’s license and own vehicle
- Ability to work independently and as part of a healthcare team
- Ability to handle confidential patient information with discretion and compliance with data protection policies
Qualifications
No specific qualifications mentioned.
Salary & Benefits
R15 000 per month.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Medical Professions Jobs in Free State
In the medical professions sector in Free State, South Africa, one can expect to find a diverse range of job opportunities across various industries. Typically, the demand for healthcare professionals is high, driven by an aging population and an increasing need for quality healthcare services. Generally, this has led to a growth in employment opportunities for medical professionals in the region.
The salary ranges for medical professions roles in Free State can vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to pinpoint exact figures, broad salary expectations generally fall within the following ranges: R600 000 to R1,2 million per annum for junior positions, and R800 000 to R2,5 million per annum for senior roles. However, please note that these are general estimates and actual salaries may vary significantly depending on individual circumstances.
Common skills required for medical professions roles in Free State typically include strong communication and interpersonal skills, the ability to work effectively in a team environment, and expertise in relevant medical specialties such as nursing, medicine, or allied health disciplines. Other essential skills include critical thinking, problem-solving, and adaptability. Additionally, proficiency in electronic medical records systems and basic IT skills are often required.
The medical professions sector commonly employs professionals in various industries, including the public healthcare sector, private hospitals and clinics, and medical research institutions. The financial services sector, technology industry, and manufacturing sector also frequently require medical professionals with specialized expertise.
Career development opportunities for medical professionals in Free State abound. Typically, career progression paths involve advancing to senior roles within existing organizations or pursuing additional qualifications and training to specialize in a particular area of medicine. Many professionals also choose to pursue higher education degrees, such as master’s or doctoral degrees, to further their careers and interests. Opportunities for professional development and continuing education are also common, with many organizations offering training programs and workshops to support staff growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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