Job Description
About the Role
The successful candidate will be responsible for managing reservations, guest communication, administrative support, and ensuring the smooth day-to-day coordination of bookings and operational processes in a dynamic hospitality environment.
Key Responsibilities
- Manage all guest reservations, enquiries, confirmations, amendments, and cancellations
- Handle guest communication professionally via email and telephone
- Maintain accurate reservation records and administrative systems
- Assist with invoicing, payments, and general financial administration
- Coordinate with operational departments to ensure seamless guest experiences
- Prepare reports, documentation, and general office administration
- Ensure all guest information and booking details are captured accurately
- Support management with day-to-day administrative tasks
- Maintain high levels of organisation, confidentiality, and attention to detail
Requirements
- Previous reservations and/or hospitality administration experience preferred
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- High attention to detail and accuracy
- Computer literate with good knowledge of Microsoft Office
- Ability to work independently and manage multiple tasks effectively
Qualifications
- None mentioned in the original job description, so this section is skipped.
Salary & Benefits
- R15,000 – R18,000 per month depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Breede River/Winelands
In the Breede River/Winelands region of South Africa, the admin and clerical sector plays a vital role in supporting various industries. Typically, this sector is characterized by a steady demand for skilled administrative professionals to manage day-to-day operations, provide exceptional customer service, and maintain accurate records. Generally, this field offers a stable career path with opportunities for growth and development.
Salaries for admin and clerical roles in the Breede River/Winelands region can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may command salaries ranging from R400 000 to R600 000 per annum, while more senior roles can earn between R800 000 and R1 200 000 per annum. However, please note that these are broad ranges and actual salaries may differ based on individual circumstances.
Common skills required for admin and clerical roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organizational abilities, and basic computer literacy. Typically, employers also look for candidates with experience in record-keeping, data management, and customer service. Other desirable skills may include experience with accounting software, language proficiency (e.g., Afrikaans, English), or specialized knowledge in a particular industry.
The admin and clerical sector is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and tourism sector. These roles often require adaptability and flexibility to work in different environments and with diverse stakeholders. In the Breede River/Winelands region, you may find these roles available in businesses, government institutions, or private companies serving local communities.
Career development opportunities are available for admin and clerical professionals, particularly those who demonstrate a commitment to learning and professional growth. Typically, career progression paths may involve moving into senior administrative roles, specializing in specific areas (e.g., human resources, IT), or pursuing further education and training to expand skills. With experience and dedication, individuals in this field can expect to take on more challenging responsibilities, lead teams, and assume leadership positions within their organizations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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