Job Description
About the Role
The Cape Town City Centre Credit Control Manager will lead and manage the Credit Control function, overseeing a team of credit controllers and building strong relationships with key customers, distributors, and internal departments to drive effective debt collection and customer satisfaction.
Key Responsibilities
- Lead and manage the Credit Control function
- Direct oversight of a team of credit controllers
- Build and maintain strong working relationships with key customers, distributors, and internal departments (Finance, Supply Chain, Sales, Customer Services)
- Timely and effective collection of all outstanding debt in line with agreed targets and customer terms
- Manage and resolve customer claims, including returns, shortages, pricing issues, rebates, markdowns, and trade promotions
- Accurate payment allocations, customer reconciliations, and key account management
- Review, authorise, and regularly reassess customer credit limits
- Manage credit holds and order releases, ensuring consistent and commercially sound decision-making
- Drive month-end processes, including statement distribution and debtor communications
- Monitor and achieve targeted Days Sales Outstanding (DSO)
- Prepare and present ageing analyses and over-60-days outstanding reports
- Provide accurate forecasting of DSO, accounts receivable balances, and cash inflows to support cashflow planning
- Manage and coordinate legal collections processes where required
- Support internal and external audits, including year-end statutory audits
- Ensure compliance with relevant credit legislation and internal credit policies
Requirements
- Minimum 35 years experience in a Credit Control or Credit Management role in FMCG or high-volume environment
- Dealing with large national retail or key accounts experience
- Proven experience managing and developing a credit control team
- Strong working knowledge of South African credit legislation, including the National Credit Act
- Solid understanding of end-to-end order-to-cash processes
Qualifications
- Tertiary qualification in Credit Management Level 1, 2, 3 (highly beneficial)
Salary & Benefits
- Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Accounting / Finance Jobs in Cape Town Region
In the Cape Town region, accounting and finance positions are typically found in various industries, including financial services, technology, and manufacturing sectors. The job market for these roles is generally stable, with a steady demand for skilled professionals to support business growth and development.
Accountants and finance specialists in Cape Town can expect salaries that range from R400 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. For example, entry-level positions may start at the lower end of this range, while senior roles or those in larger companies may command higher salaries towards the upper end. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.
Common skills required for accounting and finance roles in Cape Town include proficiency in financial software such as SAP or Xero, strong analytical and problem-solving skills, excellent communication and interpersonal skills, a solid understanding of tax laws and regulations, experience with budgeting and forecasting, and a degree in accounting or a related field. Other desirable skills may include knowledge of cloud-based technologies, data analysis tools, and industry-specific regulations.
The financial services sector is one of the largest employers of accountants and finance specialists in Cape Town, followed by technology and manufacturing industries. These sectors require professionals with a strong understanding of financial management, budgeting, and forecasting to support business growth and decision-making. Other industries that may employ accounting and finance staff include construction, tourism, and agriculture.
For those interested in pursuing a career in accounting or finance, there are many opportunities for professional development and advancement. Many companies in Cape Town offer training programs and mentorship schemes to help employees build their skills and expertise. Additionally, certifications such as the Certified Public Accountant (CPA) designation can be beneficial in enhancing career prospects. Overall, a strong foundation in accounting and finance, combined with relevant work experience and industry-specific knowledge, can lead to a successful and rewarding career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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