Job Description
About the Role
We are seeking a highly skilled and experienced Framing Consultant / Client Relations Coordinator to join our team in Cape Town City Centre. As a key member of our sales and customer service team, you will be responsible for providing exceptional client experiences, guiding clients through the framing process, and ensuring seamless communication with our workshop staff.
Key Responsibilities
- Assist clients in-store and offer guidance on framing options
- Answer phone calls, respond to text messages and emails
- Prepare framing job sheets and simple invoices
- Liaise with workshop staff regarding frame progress and production timelines
- Check and respond to emails throughout the day
- Maintain an organised and presentable workspace
- Assist with opening and closing procedures
- Support a collaborative and positive workplace culture
Requirements
- Matric, or related qualification
- Comfortable working with affluent clientele face-to-face in a professional setting
- Enjoys interacting with a diverse group of people and building positive client relationships
- Comfortable guiding clients through decisions where there may be multiple suitable options
- Able to offer opinions and explain reasoning clearly and thoughtfully
- Strong communication and interpersonal skills
- Basic computer skills (email and web-based invoicing)
- Ability to interpret measurements accurately using a tape measure
- Positive attitude and willingness to learn new skills
- Open to feedback, collaboration, and adapting to new information
Qualifications
(None mentioned in original job description)
Salary & Benefits
(R negotiable dependent on experience)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town Region
The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.
In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.
Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.
These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.
Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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