Job Description
About the Role
The Head of Design is a critical role that oversees the design capability responsible for shaping coherent, end-to-end intermediary experiences across journeys delivered by multiple teams. The successful candidate will work closely with product, technology, data, marketing and business stakeholders to ensure that design translates strategic intent into practical, usable solutions that materially improve intermediary efficiency, effectiveness and experience.
Key Responsibilities
- Craft & execution: Use, apply and disseminate best practice design methodologies, tools and frameworks amongst design practitioners and teams to solve for, and design, effective intermediary experiences.
- Lead and contribute to the definition of interactions, journeys and services, taking into account intermediary needs, business objectives, technical considerations and design best practice.
- Drive and guide user research and usability testing activity to ensure validated design solutions, capturing insights and testing outcomes and packaging these for broader sharing and feedback.
- Interpret research and data to inform design direction and prioritisation, ensuring solutions are grounded in the real contexts in which intermediaries support their clients.
- Own and contribute to the delivery of UX, UI and interaction design outputs as agreed during performance contracting, ensuring quality, consistency and fitness for purpose.
Requirements
- Bachelor’s degree or equivalent qualification in a related field.
- 8-12 years’ experience in the discipline of Product Design across varied users, business problems, and devices.
- Experience in leading design teams in, and senior participation in designing products and services for Financial Services institutions.
- Knowledge in management of design teams, and related operational efficiencies in ensuring optimal design quality and throughout, within agile environments.
Qualifications
No specific qualifications mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town Region
The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.
In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.
Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.
The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.
For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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