Cape Town City Centre: Parts Manager

About the Role

We are seeking an experienced Parts Manager to join our team in Cape Town City Centre. As a key member of our dealership, you will be responsible for driving growth through acquiring new customers while maintaining strong relationships with existing clients to increase market share. You will also be expected to manage parts inventory to maintain optimal and cost-effective stock levels, drive sales and operational targets, and ensure compliance with all established parts department procedures and operational standards.

Key Responsibilities

• Provide constructive support to the Dealer Principal and ensure strong working relationships between departments.
• Manage workload efficiently and ensure tasks are completed within required timeframes.
• Build and maintain sound relationships with internal departments and external stakeholders.
• Ensure compliance with all established parts department procedures and operational standards.
• Achieve budgeted turnover and profit margins for the parts department.
• Meet and exceed agreed sales and operational targets.
• Manage parts inventory to maintain optimal and cost-effective stock levels.
• Drive growth through acquiring new customers while maintaining strong relationships with existing clients.
• Ensure efficient operations by establishing and achieving objectives within the parts division in line with company operating standards.
• Manage company assets effectively, including equipment, debtor queries and collections, and staff supervision.
• Oversee and manage all parts-related stock takes.
• Ensure effective communication regarding parts operations within the business.
• Liaise with national distribution and supply chain teams regarding parts availability, orders, and related matters.
• Work with senior management to optimise dealer stock levels and improve parts supply efficiency.
• Visit customers when required to maintain relationships and support business development.
• Provide standby or overtime support when operational requirements arise or when covering for absent staff.
• Develop and implement action plans to improve departmental performance.
• Develop and execute effective parts marketing strategies to grow sales.
• Perform additional duties as reasonably required by management.

Requirements

• Matric (Grade 12) or equivalent qualification.
• Minimum of 58 years experience in a similar managerial role within the automotive, parts, or related industry.
• Valid Code 8 drivers licence.

Qualifications

No specific qualifications mentioned.