Cape Town: Key Account Manager posted by Tower Group

We would need two new consultants and Key Account Managers preferably from the IT industry please – Cape Town

We work closely with key resellers to add value to the market by incorporating products, services and providing exceptional technical support. This methodology helps our partners to deliver more than just a product, it enables them to create solutions that match market demand.

Below requirements would be great.

• Very strong admin skills.
• Previous experience in sales administration, or a similar role.
• Sales experience in the IT industry if possible.
• Exceptional interpersonal and customer service skills.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.

Below a few of the responsibilities.

• Receiving and processing purchase orders.
• Verifying orders, including customers’ personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.
• Dealing with customers incoming calls.

Salary is between R7000-R18000

Position available immediately.