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Cape Town: Key Account Manager posted by Tower Group

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Job Description

About the Role

We are seeking two experienced Key Account Managers to join our team in Cape Town, with a strong background in the IT industry. As a key member of our sales and marketing team, you will work closely with our reseller partners to deliver exceptional technical support and add value to the market through product and service integration.

Key Responsibilities

  • Receiving and processing purchase orders
  • Verifying orders, including customers’ personal information and payment details
  • Contacting customers by phone or email to answer queries and obtain missing information
  • Expediting orders through internal liaison
  • Directing feedback from customers to relevant departments
  • Identifying new products to add to those on offer
  • Supporting the sales department with other administrative tasks, if requested
  • Dealing with customer incoming calls

Requirements

  • Very strong admin skills
  • Previous experience in sales administration, or a similar role
  • Sales experience in the IT industry (preferred)
  • Exceptional interpersonal and customer service skills
  • Proficiency with word processing and spreadsheet software
  • Excellent written and verbal communication skills

Qualifications

No formal education or certifications are required for this position.

Salary & Benefits

The salary range for this position is between R7,000 – R18,000 per annum.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

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The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Johannesburg: Digital and eCommerce Manager posted by DataFin Recruitment

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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