Job Description
About the Role
Dis-Chem Pharmacies is seeking an experienced Cashier to join their Ottery store team. As a key member of our customer service team, you will play a vital role in providing a world-class shopping experience for our customers. If you are passionate about delivering exceptional customer service and have a strong background in cash handling, we want to hear from you.
Key Responsibilities
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures
- Ensure accuracy and zero tolerance towards inaccuracies
- Eliminate fraud risk
- Adhere to Dis-Chem customer service policies and procedures
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem 5 star communication principles
- Responsible for cash flow
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases, receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners
- Ensure cash is placed in drop safe according to Dis-Chem SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem security policies and procedures
Requirements
- Grade 12 / Matric
- A minimum of 6 months experience cashier/till operations experience
- Computer literate
- MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Qualifications
- None mentioned in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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