Job Description
About the Role
Kendrick Recruitment is currently seeking an experienced and detail-oriented Housekeeping Team Leader for a luxury hotel based in Cape Town. This is an excellent opportunity for a dedicated hospitality professional with strong leadership abilities and a passion for maintaining exceptional housekeeping standards within a five-star environment.
Key Responsibilities
- Supervising daily housekeeping operations and allocating tasks to room attendants and support staff
- Ensuring all guest rooms, corridors, and public areas meet luxury cleanliness and presentation standards
- Conducting regular inspections and spot checks to maintain quality assurance standards
- Identifying and reporting maintenance issues, ensuring timely resolution
- Supporting training, onboarding, and development of housekeeping staff
- Providing on-the-job guidance, mentorship, and performance feedback to team members
- Ensuring compliance with health, safety, and hygiene regulations at all times
- Maintaining accurate records of room status, cleaning schedules, and operational reports
- Assisting with inventory control, stock management, and reporting shortages
- Ensuring efficient use of housekeeping supplies to minimise waste and control costs
- Responding to guest requests and ensuring prompt resolution of housekeeping-related issues
- Coordinating with other departments to ensure smooth operational flow and guest satisfaction
- Supporting VIP room preparation and special guest requirements
- Assisting with staff scheduling, shift handovers, and daily operational communication
- Maintaining professionalism and upholding hotel standards at all times
Requirements
- Grade 12 (Matric)
- Minimum of 2 years’ experience in a housekeeping or similar supervisory role within a luxury hotel environment
- Strong understanding of housekeeping operations and five-star standards
- Proficiency in hotel management systems advantageous
- Excellent leadership and team coordination skills
- Strong attention to detail and high standards of cleanliness and presentation
- Good communication and interpersonal abilities
- Ability to work under pressure in a fast-paced environment
- Strong organisational and administrative skills
- Proactive, hands-on, and solutions-driven approach
Qualifications
None mentioned.
Salary & Benefits
Salary negotiable depending on experience. Live-out position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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