Job Description
About the Role
Hire Resolve is seeking a highly skilled and motivated IT Support Engineer to join their team in Centurion, Gauteng. The successful candidate will be responsible for providing technical support and assistance to end users in the organisation, ensuring that all IT systems and infrastructure are running smoothly.
Key Responsibilities
- Provide technical support to end users on a variety of IT issues, including hardware/software problems, network connectivity issues, and security concerns
- Install, configure, and maintain hardware and software systems
- Troubleshoot and resolve IT issues in a timely and efficient manner
- Assist with the setup and maintenance of network infrastructure
- Collaborate with other IT team members and vendors to implement new technologies and solutions
- Document all IT support activities and maintain accurate records
- Stay current on industry trends and best practices in IT support
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Minimum of 5-8 years of experience in IT support
- Strong knowledge of Windows operating systems, networking protocols, and hardware troubleshooting
- Excellent communication and customer service skills
- Strong problem-solving abilities and attention to detail
- Certification in relevant IT technologies (e.g. CompTIA A+, Microsoft Certified Professional) preferred
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field
Salary & Benefits
Salary: negotiable.
How to Apply
Apply for this role today, contact Carmen Schafer at Hire Resolve or on LinkedIn. You can also visit the Hire Resolve website: hireresolve.us or email us your CV: .za. We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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