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Ceres: Logistics and Operations Manager posted by Helderberg Personnel

Job Description

The main purpose of the position is to manage and optimize all logistics, servicing operations and staff, ensuring efficient service delivery, high customer satisfaction, cost control and a strong team performance.
Requirements:

  • Tertiary qualification in Logistics, Operations or Supply Chain
  • 5 years plus in logistics, operations, or fleet management
  • Experience managing teams in labour-intensive environments
  • Must reside in Ceres
  • Good communication and conflict management
  • Financial awareness and cost control
  • Knowledge of fleet and route management systems (advantageous)

Duties will include, but not limited to:

  • Operations and Logistics Management:
    • Plan, Schedule, and oversee daily delivery, servicing and collection of units
    • Optimize routing to improve efficiency and reduce fuel and time costs
    • Ensure all service level agreements are met
    • Manage breakdowns, urgent requests, and operational issues promptly
    • Monitor and improve operational KPI.
  • People Management : Critical and Core Focus
    • Lead, supervise and motivate drivers, cleaners and yard staff.
    • Set clear performance targets and manage productivity per team
    • Conduct regular team meetings, training, and performance reviews
    • Handle disciplinary processes, conflict resolution and HR issues
    • Build a positive, accountable and safety-focused team culture
    • Ensure proper and continuous skills development
  • Asset and Fleet Management:
    • Oversee fleet availability, maintenance and servicing schedules
    • Coordinate repairs and maintenance of units and vehicles.
  • Cost Control and Efficiency:
    • Monitor operational costs (fuel, labour, maintenance)
    • Manage overtime and staffing efficiency
    • Work within operational budgets and identify cost-saving opportunities
    • Report on cost per job, route efficiency and overall profitability
  • Customer Satisfaction:
    • Ensure high levels of customer satisfaction
    • Handle escalated complaints and resolve issues quickly
    • Maintain strong relationships with key clients
  • Health, Safety and Compliance:
    • Enforce health and safety regulations and company policies
    • Ensure full PPE compliance and safe working practices
    • Conduct safety checks, toolbox talks, and incident investigations
    • Ensure environmental compliance in waste handling and disposal
  • Reporting and Performance:
    • Track and report on KPI’s  (operations staff, costs, customer service)
    • Provide daily/weekly/monthly operational reports
    • Use data to improve planning and decision-making

Please note that only candidates currently residing in Ceres will be considered for this position

In return a competitive salary is on offer

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Logistics Sales Jobs in Western Cape

In Western Cape, South Africa, the logistics sales field is an integral part of various industries, often requiring professionals with a unique blend of business acumen and logistical expertise. Typically, these roles involve working closely with clients to understand their supply chain needs, providing solutions that meet or exceed their expectations. This field is generally characterized by a dynamic environment, with companies constantly seeking to optimize their operations for efficiency and cost-effectiveness.

When it comes to salaries in Western Cape, logistics sales positions can fall within broad salary ranges of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary significantly from these estimates, with senior roles or those in specific sectors potentially commanding higher compensation. For instance, logistics sales professionals working in the technology industry may be paid differently than those operating within the manufacturing sector.

Common skills required for a logistics sales role include strong communication and negotiation skills, a solid understanding of supply chain management principles, experience with CRM systems, and analytical thinking to identify opportunities for process improvement. Additionally, many successful logistics sales professionals possess a background in business, such as a degree in marketing, finance, or logistics. Experience working in the logistics industry is also often essential, having a deep understanding of the intricacies involved.

Logistics sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. In these sectors, professionals with expertise in supply chain management are highly sought after, as companies aim to streamline their operations and enhance customer satisfaction. Career development opportunities for logistics sales professionals often include moving into leadership positions or specializing in a particular industry sector.

For those looking to break into this field, it’s essential to have a solid understanding of the industry standards and trends. Building strong relationships with clients and demonstrating expertise in supply chain management can also help advance one’s career.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Ceres, Jobs in South Africa, Jobs in Western Cape

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