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Durban: Domestic Underwriter / Claims posted by Pronel Consultants

Job Description

VACANCY: UNDERWRITER / CLAIMS CONSULTANT (FAIS COMPLIANT)

Location: Hillcrest, KwaZulu-Natal

A well-established insurance brokerage based in Hillcrest is seeking an experienced and professional Underwriter / Claims Consultant to join their team.

Key Responsibilities:

  • Manage and process short-term insurance claims from inception to settlement
  • Liaise with clients, insurers, assessors, and service providers
  • Provide underwriting support across personal and commercial lines
  • Prepare quotations, policy amendments, renewals, and endorsements
  • Ensure compliance with FAIS and all relevant industry regulations
  • Deliver exceptional client service and maintain strong client relationships
  • Assist clients with policy queries, claims updates, and risk-related advice
  • Maintain accurate records and documentation on all client files

Minimum Requirements:

  • Fully FAIS Compliant
  • Relevant insurance qualification advantageous
  • Minimum 3 years’ experience in underwriting and claims administration
  • Strong knowledge of short-term insurance products and processes
  • Experience working with insurance systems and insurer portals
  • Excellent communication and client service skills
  • Strong administrative and organisational abilities
  • Ability to work independently and manage multiple tasks effectively

What We’re Looking For:

? Professional and client-focused individual
? Strong attention to detail
? Excellent problem-solving abilities
? Ability to work under pressure and meet deadlines
? Positive attitude and strong work ethic

To Apply: Apply to this advert or send your CV to .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Insurance Jobs in Kwazulu-Natal

The Other Insurance (OI) sector plays a vital role in the financial services industry, providing an essential layer of protection for individuals and businesses. In Kwazulu-Natal, South Africa, this field is generally in high demand, with many companies requiring OI professionals to manage their risk management and insurance operations.

Typically, salaries for Other Insurance positions in Kwazulu-Natal can range from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are only a general guide and actual salaries may vary widely due to the unique requirements of each employer.

Common skills required for an OI role in Kwazulu-Natal include: business acumen; excellent communication and interpersonal skills; technical knowledge of insurance products and policies; analytical and problem-solving abilities; strong attention to detail and organisational skills; a proven track record of managing risk; and experience with regulatory requirements. These skills are generally accepted as industry standards, but individual employers may place varying emphasis on different qualifications.

The OI sector is often found in industries such as financial services, technology, manufacturing, and construction, where companies require robust insurance solutions to mitigate risk and ensure operational continuity. In Kwazulu-Natal, these sectors are well-represented, providing a diverse range of job opportunities for OI professionals.

In terms of career development, OI roles can provide a solid foundation for progression into more senior positions within the financial services industry or related fields. Many companies offer training and development programs to support employee growth, while also providing opportunities for internal mobility and advancement. For those looking to transition into an OI role from another industry or function, common starting points include risk management, underwriting, or broking.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Durban, Jobs in Durban Area, Jobs in KwaZulu-Natal, Jobs in South Africa

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