Job Description
About the Role
We are seeking an experienced Operations Branch Manager to lead our global logistics operations in Durban. The successful candidate will be responsible for managing and motivating operational staff, ensuring excellent customer service, and driving business growth through effective shipping strategies and process improvements.
Key Responsibilities
- Manage and motivate operational staff, considering succession planning and training within company policy and budget.
- Ensure all departments are adequately structured and staffed at all times to prevent poor service levels or operational performances.
- Conduct regular client visits and engagement to ensure service excellence and client retention.
- Review transporters/third-party suppliers and ensure only reliable and reputable service providers are used, with back-to-back trading terms and conditions in place.
- Assist operational staff with their duties, providing guidance and technical support where required.
- Review operational systems and procedures to improve performance, participating in audits and resolving non-conformances as needed.
- Assist with the acquisition of new business and ensure all operations are conducted within national and international legal requirements.
- Monitor and control customs refunds, provisional payments, and customs issues.
- Develop and implement shipping strategies, KPIs, and operational processes to improve efficiency and performance.
- Lead and manage a shipping and operations team, ensuring high service standards and strong customer satisfaction.
Requirements
- Grade 12 or equivalent NQF qualification
- MS Excel skills
- Strong Leadership skills
- Multimodal experience
- Excellent administration skills and attention to detail
- Strong planning and organising abilities
- Ability to work well under pressure
Qualifications
None specified
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in eThekwini
The transport and logistics sector in eThekwini is experiencing steady growth, driven by the increasing demand for efficient supply chain management and the expansion of various industries such as manufacturing, technology, and financial services. This growth creates a range of job opportunities for individuals looking to pursue careers in this field.
Typically, salaries for transport and logistics professionals in eThekwini fall within broad ranges, often depending on factors like experience, company size, and industry sector. For instance, entry-level positions may start around R300 000 – R400 000 per annum, while more senior roles can range from R600 000 – R1 million per year. However, salaries can vary significantly depending on the individual’s qualifications, skills, and level of experience.
Common skills required for transport and logistics roles in eThekwini include a valid driver’s license, proficiency in Microsoft Office, good communication and problem-solving skills, and the ability to work effectively in a team environment. Other essential skills may include knowledge of transportation regulations, warehouse management systems, and inventory control procedures. Additionally, experience with logistics software, such as transportation management systems or supply chain management platforms, is often highly valued.
The transport and logistics sector is a significant employer across various industries, including manufacturing, technology, and financial services. Companies in these sectors often require professionals to manage the movement of goods, supplies, and equipment, ensuring timely delivery and efficient use of resources. Other common industries that employ transport and logistics personnel include retail, construction, and healthcare.
For those looking to pursue a career in transport and logistics, there are various opportunities for professional development and growth. Many companies invest in training programs to upskill their employees, which can lead to promotions or new roles within the company. Additionally, certifications like the Certified Logistics Professional (CLP) or the Supply Chain Management Professional (SCMP) can enhance job prospects and career advancement possibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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